Job Title

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make a real impact? ORIX Australia is looking for a dedicated Client Services Specialist to join our team and be the vital link between our customers and internal stakeholders.As a Client Services Specialist, youll play a key role in ensuring our customers receive the best possible service. Acting as the first point of contact, youll handle customer inquiries across multiple channels, troubleshoot issues, and collaborate with internal teams to provide effective solutions. Your ability to build relationships, think on your feet, and maintain a customer-first approach will be crucial to your success.INCLUDED IN WHAT YOULL DO:Provide professional and efficient customer service via phone and email.Manage customer inquiries, resolve complaints, and troubleshoot issues.Collaborate with internal teams to ensure seamless service delivery.Keep accurate records of interactions and service requests.Identify opportunities to enhance customer experience and process efficiencies.Achieve performance targets related to call handling, resolution times, and customer satisfaction.WHAT YOU HAVE:Experience in a customer service or contact center environment in Fleet Industry.Strong communication and problem-solving skills.Ability to multitask in a fast-paced environment.Proficiency in Microsoft Office and contact center technologies.A customer-centric mindset with a focus on delivering solutions.If youre a customer-focused professional who enjoys problem-solving and working in a collaborative environment, wed love to hear from you! APPLY NOW! #J-18808-Ljbffr