Job Title

Network Development Manager, Border NetworkDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we''re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we''re looking for talented people who want to help.You''ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You''ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you''ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS GCNA (Global Connectivity and Network Availability) is the backbone that connects the global AWS network. Focused on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers.As part of this Network Development Manager role, a successful candidate will be responsible for managing one of our global teams aligned with one of our network fabrics. Direct reports will include Network Development Engineers who own design and optimization of the future state of the global Amazon network. The Topology team is expected to identify optimal and efficient designs to manage traffic flows, failure scenarios and optimal capacity. The team is also responsible for deep-dive and root-cause analysis of events which impact our customers ensuring that we improve our processes and designs in order to avoid customer impact in the future. AWS leaders are highly-technical and understand their environment to accurately represent operational issues and exercise high judgment during high severity events. As the manager of one of our Topology teams, successful candidates will be responsible for setting and delivering on the strategic vision for the team.Key job responsibilitiesOperational Excellence: As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects. You will drive standards across the network and ensure that we are fully compliant to those standards and policies. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.Network Measurement: As a Network Development Manager, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of our issues, network capacity, vendor equipment/failures analysis and network performance.Performance Management/Team Health: You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and ''soft skill'' mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers as well as day-to-day oversight of the team including scheduling of a 8x7x365 operational rota.Incident/Change Management: You will be integral to developing and improving incident and change management within the Networking space. Responsibilities include driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the Amazon platform and customer base.Recruiting and Hiring: You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.Automation: You will be heavily involved in driving the team to analyze day to day operations in order to identify new automation opportunities. This will include helping our software teams in Networking understand our requirements and drive their roadmaps to ensure that our network engineers are able to directly create new automation tasks directly within those software frameworks rather than relying on other teams to deliver them.Goal Setting and Delivery: You will directly own defining and delivering strategic goals for your team and for the wider Topology team. As part of this responsibility, you will be expected to communicate goals to the team, align the necessary resources, and communicate status to the wider leadership team.BASIC QUALIFICATIONS8+ years of major internet routing protocols experience8+ years of IP networking fundamentals and extensive experience in the application of IP protocols as well as network analysis fundamentals and robust troubleshooting skills.8+ years working with major network operating systems such as Cisco IOS and/or Junos.3+ years experience with Unix/Linux skills and the ability to script in Python, Perl, shell.PREFERRED QUALIFICATIONSA Masters in Computer Science, MBA, or equivalent experience.Senior or Lead Engineer experience at other organizations.Expert-level certifications (e.g. CCIE, JNCIE) a plus.Expert-level scripting and or automation skills in a network environment.Software development/programming skills are a plus.IDE statement:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. #J-18808-Ljbffr