Job Title

We are looking for a Restaurant General Manager (RGM) for our Australia location.Job Purpose: To create a competitive and profitable work environment which is committed to delivering the best QSR experience in the world.Key Responsibilities:Ensuring that the highest standard of customer service is consistently maintained in line with objectives.Ensuring that any complaints are professionally and diplomatically dealt with in accordance with company procedures.Ensuring that all products are prepared, cooked, and held in accordance with all policies and procedures.Ensuring that all equipment and store facilities are maintained within Company guidelines, encompassing both hygiene and safety requirements.Ensuring the successful implementation of all local marketing strategies and continually informing all staff of any changes to pricing, products, and promotions.Providing consistent training and development for all staff and management in accordance with current company practices.Conducting & supporting the effective recruitment, selection, and onboarding of all staff, ensuring these processes follow a formal, logical, and professional manner always in accordance with company practices.Ensuring that all safety, security, and accident reporting policies, practices, and processes are consistently followed for the safety of staff, customers, and visitors.Dealing professionally with all employee grievances and ensuring that appropriate behaviour is consistently maintained.Ensuring that all staff and management always maintain a professional image in accordance with company uniform requirements.Coaching and supporting all team members & management to ensure that the store and company objectives are consistently achieved.Ensuring that rosters are completed in line with your labour budget.Ensuring that all paperwork, computer, and employee files are maintained in a safe and orderly manner in line with the Company Privacy Policy.Desired Skills:Must possess excellent customer service skills and have demonstrable experience in dealing with difficult customers.Must have excellent interpersonal (written and verbal) communication skills.Must have competent computer skills.Must have demonstrable leadership skills including experience in recruitment, selection, training, performance management, safety, security, and managing difficult situations.Must have a good working knowledge of P&Ls, store paperwork, and general accounting activities including payroll.Experience Requirements:Must have completed LAS, LAR1, LAR2, and Board of Review.Candidate should have experience in QSR.Educational Details: Bachelor degreeLocation: Australia, Victoria, Postal Code: 3000Recruiter: Neha Jain - +91 70697 10005Experience: 3-10 yearsSalary: 1100Industry: QSROpenings: 1If interested, please share your resume with details at emailprotected or you can WhatsApp me at +91 70697 10005. Total years of Experience: QSR Industry Experience: Current salary: Expected salary: Notice period: Awaiting your revert! #J-18808-Ljbffr