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Job Title


Administration Team Member (NSW)


Company : Good Guys Group


Location : Blacktown, New south wales


Created : 2025-04-05


Job Type : Full Time


Job Description

At JB Hi-Fi, were more than just one of Australias largest and most trusted retailers our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.JB Hi-Fi is the perfect place to power your career, and were excited to hear from you.Why join JB Hi-Fi?Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.Job DescriptionYour role as the Administration Team Member will be to provide consistent delivery of administrative activities in support of the Home Delivery Centre (HDC) effectiveness and delivering the needs to the customer.Your responsibilities will include, but are not limited to the following:Contribute to the maintenance and distribution of nominated processes and systems, including inbound supplier book-ins, purchase order management, store replenishment coordination and customer collections.Coordinate the effective and efficient processing of customer deliveries, customer orders and store replenishment.Work collaboratively as part of a team and with stores to deliver an exceptional and consistent customer experience in line with required procedures and effectively resolve customer complaints and queries as required.Accurate processing of online and commercial solutions orders, ensuring delivery in line with defined timeframes.Continuously improve skills and knowledge through available online platforms and active participation in other development opportunities.This is a rare opportunity to let your attention to detail and organisational skills lead you to success in this role. What better time to join our business!Please note this role operates: Thur, Fri & Sat 9:30am - 5:30pmQualificationsTo be successful in the role, you will need a customer focus and positive attitude coupled with an ability to results and collaborative approach. You will also possess the following:Efficiency in Microsoft applications.Experience in a high-volume warehousing environment (ideally in the retail, Consumer Electronics or 3PL sector).Must be available Thur, Fri & Sat 9:30am - 5:30pm.Additional InformationIf you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply! #J-18808-Ljbffr