Job Title

SummaryThe Assistant F&B Operations Manager (Beverage) may be responsible for all beverage services within the hotel. Responsibilities may include managing employees, training, forecasting, and scheduling.ResponsibilitiesCoordinating daily bar management operationsDeliver superior food and beverage service and maximizing customer satisfactionRespond efficiently and accurately to bar customersDelegate responsibilities and supervise business operationsSupport in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunitiesResolving conflicts or complaints from customers and employeesMonitoring store inventories activity and ensuring proper provisionsSupport Operations Managers to manage procurement/purchasing, vendor relationsProvide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)Support Operations Managers to establish and achieve business and profit objectives Financial responsibility of barsEnsure staff members follow company policies and proceduresOperating equipment responsibilityOther duties to ensure the overall health and success of the businessCreativity: Beverage Program. Assist in developing an extensive beverage program, which includes what types of drinks to offer, which brands of liquor to use, pricing, and other menu aspects. This includes creating wine lists, beer selections, and cocktail items.We are committed to Inclusion. Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.QualificationsRequirements:Proven Leadership skills.Proven Food and Beverage management experience (Beverage management)Preferred F&B school diploma or degree in service management or related fieldBartending skillsUp to date with beverage trends and best practicesCommunication, leadership skills, coaching, and conflict resolution skillsCommitment to providing exceptional service to customers and support to staff membersWorking knowledge of various computer software programs (MS Office, restaurant management software, POS)Ability to spot and resolve problems efficiently - conflict resolutionAbility to manage personnel and meet financial targetsGuest-oriented and service-mindedMarketing base knowledgeFluent in English and other languages #J-18808-Ljbffr