Job Title

Gatehouse and Administration Officer - Magnetic IslandInfrastructure and Operations - Resource Recovery | Administration/Support/ServicePermanent Part-Time opportunity available at Magnetic Island Transfer Station25.50 hours/week, 7am to 4pm, Monday, Wednesday and FridayExtensive experience in an administration or customer service role, providing front line service to external customersLGO 2 ($34.05 - $37.08 per hour + superannuation) based on skills, qualifications and experienceWhy Choose UsTownsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.Councils vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.Our Vision: A globally connected community driven by lifestyle and nature.Our Purpose: Grow TownsvilleOur Values: Safety, Excellence, Respect, Value, EnjoymentAbout the RoleThis position will monitor and control the use of Councils landfill and transfer stations by the public, commercial operators, Council staff and contractors. Utilising waste accounting technology, the position will operate weighbridges and associated technology to accurately record transaction details.The position will also be required to undertake general administrative tasks associated with the Magnetic Island site. Primarily located at the Magnetic Island Waste Facility (MIWF), the position will work under limited direction and may be required to operate at alternative sites as business needs change.About YouOur ideal candidate will have:Certificate III in Business or similar competency.Extensive experience in an administration or customer service role, providing front line service to external customers.Strong verbal and written communication skills including the ability to provide high-level customer service and organise and communicate information clearly through a variety of customer contact channels.Proven ability to engage with the community and present a positive experience to all internal and external stakeholders.A sound ability in the use of the Microsoft suite of products and other key enterprise systems (including ECM, CES, Property & Rating) and the ability to train other staff.Sound knowledge to be point of contact and to undertake troubleshooting for key enterprise systems including but not limited to CCTV and all office equipment.Highly developed skills in administration, cashiering, and computing (including keyboard accuracy) with demonstrated experience in cash handling, applying charges, banking and security requirements for handling public money.A high level of demonstrated ability to undertake general office management including, record creation, filing, data entry, and reconciliation of daily activities and report writing.Proficiency in the use of specialised weighbridge software or the ability to acquire these skills.Sound knowledge (or the ability to obtain) of the acceptance criteria of the landfill facility and the resource recovery retail store.A sound ability to apply retail experience and skills for the resource recovery retail activities.Demonstrated knowledge of relevant waste legislation or the ability to quickly acquire such knowledge.Must be willing to undertake duties in various council work locations throughout Townsville as directed.How to ApplyYour application can be submitted through the ''Apply'' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.For further information review the Position Description.Closing Date: 11.45pm, Wednesday 16 April 2025What We Offer17.5% annual leave loadingUp to 5 weeks annual leave (pro-rata)Up to 3 weeks Personal/Carers Leave (pro-rata)14 weeks paid Parental Leave (pro-rata)Domestic and Family Violence LeaveUp to *13.5% Superannuation employer contribution for contributing membersSalary Sacrifice opportunitiesLearning and Development opportunitiesFitness Passport program offering discounted membership to selected gym, pool, and yoga facilitiesEmployee Loyalty Program offering discounts at selected local businessesEmployee Assistance Program* The Council contribution to employees'' superannuation for contributing employees shall be 13.5% of the employees'' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a zero tolerance policy to drugs and alcohol in the workplace.If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au or phone 07 4727 9004 for a confidential discussion. #J-18808-Ljbffr