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Job Title


Salesforce Technical Business Analyst


Company : Cognizant


Location : Sydney, New South Wales


Created : 2025-04-05


Job Type : Full Time


Job Description

Cognizant is looking for a Salesforce Business Analyst in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.Job Title: Salesforce Business AnalystLocation: Sydney, AUDuration: Full TimeResponsibilities:We are seeking a highly experienced Business Analyst to join our team. The ideal candidate will have extensive technical expertise in Salesforce and a strong understanding of data quality and data governance. This hybrid role requires excellent analytical skills and the ability to work collaboratively in a day shift environment.In your first few weeks in this role, you can expect to:Analyze business requirements and translate them into technical specifications for Salesforce implementation.Collaborate with stakeholders to identify business needs and develop solutions that align with organizational goals.Oversee the design, development, and deployment of Salesforce solutions to ensure they meet business requirements.Provide ongoing support and maintenance for Salesforce applications ensuring optimal performance and user satisfaction.Conduct data quality assessments and implement data governance frameworks to ensure data integrity and compliance.Develop and maintain documentation for Salesforce processes, configurations, and integrations.Lead workshops and training sessions to educate users on Salesforce best practices and new features.Monitor and analyze system performance, identifying areas for improvement and implementing enhancements.Collaborate with cross-functional teams to ensure seamless integration of Salesforce with other business systems.Provide expert guidance on Salesforce capabilities and limitations, helping to shape the overall strategy and roadmap.Ensure that all Salesforce projects are delivered on time, within scope, and within budget.Stay current with Salesforce updates and industry trends, incorporating new features and best practices into the organization.Support the development of data quality and data governance policies, ensuring they are effectively communicated and enforced.To apply for this role, your soft skills, expertise and experience should include:Possess a deep understanding of Salesforce technical capabilities and limitations.Demonstrate strong analytical skills and the ability to translate business requirements into technical solutions.Have experience in data quality and data governance with a focus on ensuring data integrity and compliance.Exhibit excellent communication and collaboration skills with the ability to work effectively in a hybrid work model.Show a proven track record of delivering Salesforce projects on time and within budget.Stay current with Salesforce updates and industry trends, incorporating new features and best practices into the organization.Have a strong understanding of data quality and data governance principles with experience in implementing related frameworks.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting #J-18808-Ljbffr