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For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.Join us and be part of a team that delivers Altogether Better Carebecause when we come together, we create brighter futures for all.Job DescriptionBased in Malvern East, on the lands of the Wurundjeri & Bunurong Peoples$62,358.64 pro rata + 11.5% Super + Generous Salary Packaging benefits of up to $18,550The Reconnexion Program supports people safely to reduce or stop their use of sleeping pills and anxiety medication through our Benzodiazepine Counselling Program. This free, confidential service supports individuals struggling with dependence on medications like Valium, Xanax, and Serepax.Our team provides:Guidance on safely reducing medication with GP collaborationCounselling for sleep, anxiety, and mood concernsSelf-guided programs, peer support groups & phone supportResources, tools, and expert adviceYour Role, Your ImpactNo two days will be the same! Youll be the backbone of our counselling services, ensuring that our clinicians, volunteers, and clients have everything they need to make a real impact. From welcoming clients and scheduling appointments to managing referrals, processing invoices, and keeping our spaces inviting, your work will keep everything running smoothly.Some of your key contributions will include:Greeting clients in person and via telehealth, ensuring they feel comfortable and supportedManaging client bookings and maintaining accurate records in ZedmedConducting initial screening calls, explaining processes, and assisting with referralsKeeping counselling rooms and shared spaces tidy, welcoming, and fully stockedProcessing invoices and maintaining financial recordsSupporting compliance and audits, helping our counsellors keep their registrations up to dateBeing the go-to person for volunteers and staff when admin support is neededWho Were Looking ForYou thrive in a fast-paced environment where organisation and compassion go hand in hand. Youre a natural problem-solver who can juggle multiple priorities with ease, all while making sure every person you interact with feels valued and heard.Youll bring:Experience providing administrative support in a healthcare or counselling settingStrong IT skills, including proficiency in Microsoft Office and data entry systems (experience with Zedmed is a bonus!)A keen eye for detail and a proactive approach to problem-solvingExcellent communication skills youre warm, engaging, and able to build rapport with people from all walks of lifeThe ability to work both independently and collaboratively within a multidisciplinary teamAn understanding of working with diverse communities, including CALD, Aboriginal and Torres Strait Islander peoples, and LGBTQIA+ individualsWhats In It For You?At Each youll be supported to be your best. We provide:Balance your way Flexible work arrangements to help you juggle work and life commitments.Boost your take-home pay Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.Endless career opportunities With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress.More leave when you need it 4 weeks annual leave, sick/carers leave, family & domestic violence leave, and other generous leave options.Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don''t miss out and apply today!Additional InformationNext Steps in the Hiring ProcessThank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.Didnt find the perfect role today? Stay connected by joining our Talent Community be the first to hear about new opportunities at Each! #J-18808-Ljbffr