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Salary: $65,000 - $70,000 per annum + SuperannuationReference ID:Contact: Alece OharaEmail: aleceohara@westrecruitment.com.auCall: 0483 945 775West Sector: Business SupportJob SummaryJob DescriptionAbout your new employer:Join a highly respected, not-for-profit organisation that is a leader in its industry, dedicated to supporting workers and their well-being. This team-driven workplace values empathy, professionalism, and high-quality service, ensuring clients receive the care and support they need.About your new role:As an Administration Assistant, you will be the first point of contact for clients, including injured workers seeking support. Your role will involve:Providing empathetic and professional assistance to clients, understanding their injuries and mental health concerns.Managing incoming calls, emails, and appointment scheduling.Handling data entry and maintaining accurate records in the CRM.Assisting with general administration tasks to support the teams operations.Collaborating with a small, close-knit team to ensure smooth day-to-day functioning.About you:To excel in this role, you will have:Strong attention to detail and excellent organizational skills.Exceptional communication skills with the ability to show empathy while gathering essential information.A team-oriented mindset, thriving in a supportive and collaborative environment.The ability to quickly learn new processes, software, and CRM systems.A professional and compassionate approach when dealing with clients.Whats in it for you: Monday to Friday, 8:30 AM 4:30 PM schedule enjoy a great work-life balance. Rostered days off & picnic days additional time to rest and recharge. Supportive and collaborative team work in an environment where you feel valued. Member of a union ensuring fair treatment and workplace benefits. Industry leader with a strong reputation be part of a well-respected organisation making a difference. Recognised as a Not-for-Profit contributing to meaningful work with purpose.If youre looking for a role where you can combine administration skills, empathy, and teamwork while making a real impact, apply today.All Rights Reserved | West Recruitment Pty Ltd #J-18808-Ljbffr