Job Title

Correct Accident Repairs in North Melbourne is centrally located, close to various public transport options and lots of off-street parking. The team of 14 enjoy an inclusive and easy-going culture, an approachable manager, all modern spray-painting and equipment, a lunch room and wash room facilities.The OpportunityWe have an exciting opportunity for a Customer Service Officer to join the team at Correct, North Melbourne.Role ResponsibilitiesEnsuring the environment is always customer friendly.Greeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehicles.Contacting customers to ensure that they are satisfied with the AMA experience.Telephone and email correspondence.Supporting management with inventory (parts, paint, consumables, etc).Liaising with insurance providers regarding claims/repairs.Does this sound like you?Proven experience within a Customer Service position.Highly professional and personable with strong relationship building skills.Strong systems experience and competent computer abilities.Excellent verbal and written communication skills.Ability to meet strict deadlines.Able to work effectively and collaboratively with the team.BenefitsReward & recognition.Career development and training.Referral bonus for recommending a friend to work with us.Discounts on parts and tools.Uniforms.24/7 professional counselling for team members and their immediate families.We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business.We champion our Team, because its our people that set us apart and drive our business'' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when youre part of our Team, youre going places - Apply, come in or call us for a confidential chat today on (03) 9329 9000. #J-18808-Ljbffr