Job Title

Sign up for our job alert to be informed about our latest job opportunities.Throughout your career, you have become no stranger to working in a fast-paced environment where no two days are the same.You come with a fantastic skill set that includes verbal and written communication, strong administration, and sound IT knowledge with the ability to pick up and navigate different software and applications.We are a not-for-profit organisation, but more importantly, we are like one big family and treat each of our residents, families, and team members with the same levels of passion, care, and respect.We are hoping you will join our fantastic Whiddon Family in our Customer Liaison Team, based in Glenfield, on a 10-month contract, working Monday to Friday 9 am to 5 pm.As a Customer Liaison Officer, your role will include delivering quality customer service to all our callers, managing shared inboxes and phone calls, precise data entry and record keeping, while working towards KPIs.WHAT WE OFFERAt Whiddon, we provide our people with benefits that will enhance their experience and provide them with things they actually want and will use. Our benefits are centred around Five Pillars mind, body, financial, social, and career.Comprehensive leave options to support you in mind and body (Permanent employees)5 weeks Annual Leave (or the option to cash out Annual Leave)Access to Long Service Leave after 5 years12 weeks paid Parental LeaveUp to 5 days paid Fertility leaveUp to 3 days paid Community Service leave each yearUp to 4 days paid Compassionate leaveExtra public holiday per year with Frank Whiddon DayEmployee Assistance Program for when you need extra supportSalary Packaging options so you can keep more of your pay. Did you know that by salary packaging, you can increase your hourly rate by more than $2? This is how:Up to $611.53 per fortnight to pay your mortgage, rent, school fees, etc.Up to $101.92 per fortnight to pay entertainment activities like cafes, restaurants, etc.Remote living options including rent and mortgage packaging, utilities and holiday transport.Novated leasing, a financial wellness program, a personal car buying service, and a rewards program through our partners.Quarterly gifts, including Cost of living voucher, ACE Day, Christmas gifting, and other ad-hoc gifts from time to time.Access to retail benefits and perks, including great discounts, and passes to the cinema, tickets to concerts or sports events, food vouchers, and more!Employee Referral Program. Get paid up to $500 to refer our next Whiddon star.Learning, learning, learning. Whiddon Scholarships Programs, Leadership Development Programs, Traineeships, and more we want to support your educational journey!Get recognised for your great work! Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night and more.Recognition for successfully completing your probation period.HOW TO APPLYTo apply for this position, please submit a copy of your resume addressing the above criteria. To find out more about this position and the benefits of a career at Whiddon then visit our website 03 Apr 2025Applications close: 03 May 2025 #J-18808-Ljbffr