Job Title

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. Were driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityWe want to offer you a career pathway with us! Your journey starts as a Techcare team member based at our Port Kembla manufacturing site in NSW. This is a permanent role with Monday Friday daytime hours.As part of our diversity and inclusion journey, BlueScope is aiming to increase the representation of women in our workforce across our businesses. We strongly encourage female applicants to apply for these positions.We''ve been on a journey over the last few years to enhance our in-house IT capability - and our Techcare Team are proud of the increased service level we now offer our business.What Will You Do?The TechCare team provides on-site IT Support Services (Desktop Support). Enjoy the variety of being part of a large IT team providing on-site technical support to approximately 3000 colleagues across our manufacturing facilities in Port Kembla.Each day you will play an integral part in providing IT support services by:Providing onsite support to multiple manufacturing sites across our Port Kembla facilities (comparable in size to Sydney domestic and International Airport terminals combined)Imaging and re-imaging of laptops, desktops, and tabletsAssisting our external IT Service ProvidersProviding maintenance of both software and hardwareConfiguring user profiles and accountsAdvising users and offering guidanceMore About YouWe dont expect you to know our industry or our business; we have an internal network to support your learning. Its your desktop support experience that we value most. We are looking for a team player with:Knowledge of IT service delivery frameworks, methodologies, and process implementationThe ability to articulate ideas to both technical and non-technical stakeholdersExperience using Intune & Microsoft System Center Configuration Manager (SCCM)Knowledge of Office365 and Windows 10Experience with A/V Hardware and SystemsExposure to Apple products and ServiceNow will be looked upon favourablyWhats in it for youPaid overtime and on-callFlexible hoursFree parking onsiteEmployee benefits with discounts on health and wellbeing products and servicesEmployee Assistance ProgramIf this sounds like the role for you, we would like to hear from you.The BlueScope DifferenceA career at BlueScope provides the opportunity to make a difference to you, to your team, to our customers, to transforming products, processes, and brands, and to an organisation intent on shaping a better built environment for all our communities.Together we can make a world of difference. #J-18808-Ljbffr