Job Title

Senior Consultant - Business Transformation - Financial ServicesLocation: MelbourneOther locations: Anywhere in CountryDate: 20 Mar 2025Requisition ID: 1591466A better working world truly starts with the people at EY who are building it every day. Now more than ever we need talented people from diverse backgrounds to help our clients navigate the complexities of this.In Business Transformation & Customer, we create long-term value for our clients, our people, and EY by transforming businesses through exceptional insights, talent, and experiences. We serve as the essential link that connects with all areas of EY to design and implement transformative changes for our clients.The opportunityAs a Business Transformation & Customer consultant at EY, you will help organisations deliver successful outcomes through some of Australia''s largest and most complex transformation projects, be it unlocking operational efficiencies or driving growth through customer-centric transformation; the opportunity to shape your career is yours.We are looking for people with the passion, curiosity, and drive to make things better. Someone who is a highly motivated self-starter and a strong team player who likes to push themselves, who can think strategically but enjoys ''rolling up their sleeves'' and working closely with clients to get the job done.Your key responsibilitiesAssist clients with successful delivery of their business transformation projects across areas such as:Customer experience design and implementationDigital transformationStrategic cost reduction and operational efficiencyProcess optimisation and ways of workingDeliver complex transformation programs spanning the entire lifecycle - from strategy through design and into implementationContribute to business development and account management activities such as pursuits, proposals, and managing key relationshipsSkills and attributes for successA structured approach to critical problem solvingHands-on experience in delivering projects/programs involving business and/or technology transformation, preferably within the financial services environmentManagement consulting experience gained through a Big 4 or boutique consulting firm is highly desirableStrong capabilities in understanding business operations, sales, service and marketing transformation, and the ability to leverage insights for strategic decision-makingGood communication skills, both written and verbal, with the ability to present complex technical/business concepts clearly and confidently to both internal and external stakeholdersWhat we can offer youExplore how a career at EY is yours to build at www.ey.com/au/careerdevelopmentDiscover how, when and where you can work at www.ey.com/au/flexibilityLearn about our commitment to DE&I at www.ey.com/au/diversity-inclusivenessDiscover the various ways our benefits can cater to your needs, across wellness, financial wellbeing, and family-friendly policies which include 26 weeks gender neutral paid parental leave at www.ey.com/au/benefitsAcknowledgement of CountryEY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliationThe exceptional EY experience. Its yours to build.#LI-HybridEY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr