Job Title

Social network you want to login/join with:Wesley Retirement Living Alan Walker VillageFull-time position: Monday to FridayBased in CarlingfordImmediate startAbout usWesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.Our Vision is A Spirit-led disciple-making movement: doing all the good we can because every life matters.About the roleAlan Walker Village is a retirement village with independent living units well-established in the Carlingford area. The village staff provide residents with a safe, welcoming community where they can access a range of support services that enhance their physical, emotional, spiritual and social wellbeing.The Customer Service Officer is responsible for providing accurate and efficient accounts, administrative, and general clerical support for the Village and the residents. This role includes providing administrative support to the Village Manager to ensure all legislated requirements are met within the required timeframes.Situated in reception, the Customer Service Officer is the first person visitors and prospective residents meet face to face and on the telephone.Demonstrated behavioursWillingness to affirm Wesley Missions vision, mission and values and enthusiastically advocate our Word and deed ministry.Demonstrated ability to work unsupervised as well as being an effective team player with a positive can-do attitude.Relates well to a range of people with sound listening and problem-solving skills.Confident professional with strong initiative and business acumen.Displays emotional maturity and resilience.Contributes to a cohesive team environment by sharing information and supporting colleagues proactively to meet goals and deadlines.Essential skills/knowledgeCertificate III in Business Administration (or willingness to obtain).Excellent communication and interpersonal skills.Computer literacy, including proficiency in Microsoft Office applications, Microsoft Dynamics CRM, and PeopleSoft Financial solution.Sound working knowledge of the Retirement Village Act and Retirement Villages Regulations.Not-for-profit or cause-related industry experience. #J-18808-Ljbffr