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Job Title


Director, Complaints and Oversight (356194)


Company : Tasmanian Government


Location : Hobart, Tasmania


Created : 2025-04-04


Job Type : Full Time


Job Description

Director, Complaints and Oversight (356194)Integrity CommissionApplications must be submitted by Sunday 13 April, 2025 11:55 PM AEST.Award/Classification:Tasmanian State Service Award - General Stream Band 8$140,703.00 to $150,200.00 per annumEmployment type:Permanent, full-timeRegion:SouthLocation:HobartAs a member of the Commissions leadership group, the Director contributes significantly to the achievement of the Commissions legislated objectives and the implementation of its Strategic Plan. The Director provides leadership to the public sector through engagement with Tasmanian integrity entities and other relevant agencies to maximise investigative and educational outcomes.We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.The Integrity Commission supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.Hours per fortnight73.50 hours per fortnight - flexible options available.DutiesLead the Complaints and Oversight Unit by setting and monitoring the Units strategic direction and workload;Manage, guide and coach individual staff based on the implementation of contemporary investigative and risk assessment processes, and an approach of continuous feedback and improvement;Implement and monitor compliance with the Units standard operating procedures and ensure compliance with case management system and evidence collection protocols;Ensure that output is efficient and effective and in accordance with the highest ethical and professional standards;Make recommendations to the Chief Executive Officer about the resolution of complaints, assessments, audits and investigations and prepare reports for the Chief Executive Officer to present to the Board relating to operational work, including at the completion of investigations conducted under the Integrity Commission Act 2009;Oversee the preparation of assessment and investigation reports by Unit staff and the formulation of recommendations for consideration by the Chief Executive Officer;Lead the identification and development of matters for proposed own-motion investigations and misconduct audits to be undertaken by the Complaints and Oversight Unit, based upon analysis of misconduct risks derived through open-source research, existing complaint and notification data, and liaison with other integrity entities, and manage their conduct;Provide direction for the Commissions oversight of alleged misconduct by Tasmania Police, including developing and maintaining an objective and co-operative relationship with senior police;Oversee legal research and the provision of internal advice as required by the Chief Executive Officer, including liaison with the Office of the Solicitor-General and Director of Public Prosecutions;Identify, and manage the implementation of, legislative and policy changes and amendments that may be required to facilitate the Commissions complaints and oversight work;Develop and present continuing professional development seminars to internal stakeholders on topics of relevance to the complaints and oversight practice and collaborate with the Education and Engagement Unit in their development and delivery of relevant education and engagement initiatives;Develop and manage liaison relationships with senior public officers and stakeholder agencies throughout the public sector in Tasmania and assist in enhancing the public and professional profile of the Commission through the development of wide-ranging networks with integrity entities within Tasmania and other jurisdictions.Pre-employment ChecksThe Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.The following checks are to be conducted:Criminal activity;A pre-employment check on any disciplinary or managerial action in any previous employment;A security vetting process to obtain Baseline security clearance;Tertiary qualifications in law;Recent senior operational and management experience in an Australian integrity, anti-corruption, regulatory or prosecutions agency.Download the Statement of Duties and any Associated DocumentsOnline applications are preferred. Please select the ''Apply Now'' button. You will be prompted to complete an online application form and to attach your cover letter, curriculum vitae and a maximum two-page statement of suitability for the position. Please note, attachments must be in Microsoft Word or PDF format.If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4914.Review the Statement of Duties and consider if you meet the requirements.Speak to the Contact Officer if you have any questions.Submit your application including any additional documents as specified in each individual job vacancy notice. #J-18808-Ljbffr