Skip to Main Content

Job Title


Trainee - Customer Service Officer


Company : Catholic Education Diocese of Rockhampton


Location : Kingston, Tasmania


Created : 2025-04-04


Job Type : Full Time


Job Description

Department: Governance, Recreation and Property ServicesEmployment Status: Full time, fixed term (2-year contract)Location: Kingston, Civic CentreSalary: $59,307 per annum + 12.5% superannuationAbout this position:Are you looking to kick-start your career in a dynamic and professional environment? We are currently seeking a motivated and enthusiastic individual to join our team. This is a fantastic opportunity for someone who is eager to learn, grow, and develop key skills in customer service and office administration.The position works within a team responsible for delivering quality frontline customer service from point-of-enquiry to resolution, handling customer enquiries, service requests, transactions, and complaints in an efficient, professional, and responsive manner. You will need to have a positive and flexible approach to work, willingness to learn as well as good communication skills.The successful candidate will undertake a Certificate III in Business qualification while working in our busy office environment. This traineeship has a nominal duration period of two years and continued employment beyond the two-year traineeship is not guaranteed.As the successful applicant, you will have:The capacity to undertake Certificate III in Business (at Councils cost).Ability to work in a team.The role is entry-level, full-time and is offered on a fixed-term contract for a 2-year period. The commencement salary is $59,307 per annum, plus 12.5% employer superannuation contribution.For more information, please contact Kelly Nichols, Customer Service Coordinator on (03) 6211 8200.Employee benefits:An inclusive culture and a genuine focus on our people''s safety and wellbeing.Discounted membership at the Kingborough Fitness Centre.An Employee Assistance Program.How to apply:Before you begin, please ensure you have read the Position Description which includes the Key Selection Criteria.Applications must be submitted by using the online form on Councils website. You can save your application as you progress through the stages until you submit your completed application.Employment will be subject to satisfactory pre-employment background checks, which may include the following:National Police check,Right to Work in Australia check,Reference checks,Health assessment including drug and alcohol testing,Working with Vulnerable People registration.Applications close on Sunday 6 April 2025.About Kingborough CouncilGrow your career at Kingborough Council and take advantage of the fantastic lifestyle opportunity offered on the picturesque south-east coast of Tasmania. Located an easy 15-minute drive south of the capital city Hobart, Kingborough is one of the fastest growing areas in the state. With a population around 40,000 people, Kingborough offers a wonderful family lifestyle, including quality educational facilities, sporting and recreational services, service clubs and shopping centres. #J-18808-Ljbffr