Job Title

Customer Support Representative MiningMackay QLD$$$ Competitive salary + vehicle + Biannual BonusesJoin a global OEM leader in the construction & mining industryOpportunity to earn bi-annual bonuses!Fully Maintained vehicle + phone + laptopHitachi BenefitsA competitive and rewarding salary package inclusive of Super & Company Biannual BonusesFully maintained company vehicle + Personal laptop + work mobileExclusive staff discounts on Medibank Health Cover and a range of other in-house products and servicesEnd to end, OEM level training to ensure you are well equipped to perform your bestReal opportunities for personal development within a world class, dynamic companyA supportive management team which values your input in finding new and innovative ways of achieving successBe a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work!About the OpportunityDue to growth of our business, we have an exciting opportunity for a Customer Support Representative - Mining to join our Mackay team supporting mines in the Bowen Basin.As a key member of the team, your responsibilities will include:Provide holistic OEM customer and technical support for our valued mining customersManage an existing network of customers and source new customers to grow our businessPromoting parts and service sales solutions to achieve company budgeted sales targetsWorking to a customer call cycle and actively building parts & service quotes tailored to customers needsReporting of activity, prospects, sales opportunities and competitor activityAttendance at customer site meetings as required to resolve technical issuesProvide fluent customer relationship management, and a positive customer experienceTo be successful you will need:Technical understanding of earth moving and construction equipmentDemonstrated success in a similar roleBe self-motivated and be able to build long term relationshipsExcellent administration, communication and interpersonal skillsThe ability to travel as required within your regionTrade Qualification in Mechanical or Electrical discipline would be preferredAt Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business. #J-18808-Ljbffr