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Job Title


Team Leader


Company : Mind Australia Limited


Location : Mackay, Queensland


Created : 2025-04-05


Job Type : Full Time


Job Description

Lead and coach a team to deliver high quality positive recovery-orientated supports to clients with mental ill healthPermanent role | Full timeAlbert Park LocationMind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.Mind Australia is one of Australias largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.About the roleThe Psychosocial Residential Rehabilitation (PRR) service is a long term residential rehabilitation program designed for people aged between 18-64 years living with severe and enduring psychosocial disability which has impacted their ability to live independently in the community. Funded through a clients NDIS package, SIL residences are typically staffed 24/7 and offer a peer recovery environment to encourage sharing and connection. The service works collaboratively with clients providing one-on-one support, shared supports and group activities based on identified strengths and goals to better understand and develop strategies to manage their mental ill health, enhance personal and daily living skills, develop service provider networks, grow social and community connections, strengthen relationships with families and carers, and build confidence and capacity to live safely and independently.We are seeking a highly motivated, compassionate Team Leader for a permanent fulltime opportunity to work in the Albert Park area. You will provide leadership and support a team to deliver person-centred, recovery-oriented care to clients to develop daily living and social skills, build community networks, achieve wellbeing goals and live independently in the community. The Team Leader will act as the practice lead to staff providing supervision, mentoring and coaching.Key responsibilitiesCoach and lead a team to deliver high quality services and facilitate positive educational and social experiences.Support clients to return to their community, live independently and enjoy a meaningful life through a staged approach to recovery.Lead and model effective practice to staff working with clients, provide support to families and carers, and plan and deliver group work.Manage the day-to-day operations of the service including administration, rostering, facilitating handovers, recruitment and planning budget expenditure.Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to clients recovery goals.What youll bringTertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.Expertise in working with people with mental health issues, complex needs and interacting with families and carers.Experience in guiding a team to implement therapeutic, recovery-oriented frameworks and practices including risk mitigation, trauma informed care and family inclusive practice.Proven ability to effectively lead and develop a team to achieve best quality service outcomes and provide professional supervision.Demonstrated understanding of the Community Services sector and capacity to build strong relationships with service providers, clinical teams and key stakeholders.BenefitsSalary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.Interested?To apply visit Mind Careers - reference number 497374. Online applications must be submitted by 11pm Tuesday 15 April 2025. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.Olivia Martin Service ManagerOlivia.Martin@mindaustralia.org.auWe are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.auPosition DescriptionPD Team Leader (HWS) 20230130.pdfThe successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19. #J-18808-Ljbffr