Job Title

Front Office Manager - Come host with us at Oxford HouseIn the heart of Sydney''s bustling Paddington neighbourhood is Oxford House, where our guests escape the everyday and indulge in an urban sanctuary.Complete with 55 luxury art-filled boutique accommodation rooms, Oxford House delivers a truly supreme hotel experience.The warm tones, ample light and captivating artwork sets the tone while our guests enjoy their private splash pool, luxury robes and array of rich amenities throughout.This trendy hotspot is a hive of activity with weekend DJ sets, an elevated restaurant and an atmospheric courtyard which combined, creates memorable experiences for our guests.The opportunity has become available for an experienced Front Office Manager to bring their passion for service to our Front of House Operations and to drive a VIP experience for our guests.The RoleAs the Front Office Manager, you will be responsible for overseeing the Front Office department and managing the daily operations and team.Taking a hands-on approach, youll ensure an exceptional guest experience from pre-arrival to checkout, serve as a point of contact for VIPs, handle rostering, inventory management, customer service, review management, and drive revenue while ensuring smooth front office operations.Collaborating closely with all department managers, including Food & Beverage, you will play a key role in delivering a memorable experience for our guests. At Oxford House, we aim to provide a VIP experience for every guest. With Oxford House recently joining the Solotel family, this is an exciting opportunity to contribute fresh ideas, systems, and new ways of working as part of a new era.With experience working in some of Sydneys top boutique or luxury hotels as a Front of House Manager and possessing exceptional leadership skills, youll be well-prepared to hit the ground running. Our work culture supports a healthy work-life balance, and our passionate, friendly team works cohesively to create a great environment.The Perks50% F & B discounts across 30 businesses in the Solotel portfolioState of the art training programs to get you where you want to goAccess to our financial fitness partner Humanforce ThriveDiscounts to some of Australias biggest retailersA culture that embraces work life balanceOur Story:Founded in 1986, Solotel has been an integral backdrop for great food, beverage, entertainment, music, and positive energy. Currently 30 venues strong and growing in Sydney and Brisbane, Solotel is a family of venues where we live our values of enabling growth, creating unity, and cultivating creativity.At Solotel, we foster a diverse and inclusive culture in everything we do. We encourage applications from people of all ages, cultures (including First Nations Peoples), abilities, sexual orientation and gender identities.Join our family. Apply today!Seniority levelMid-Senior levelEmployment typeFull-timeJob functionCustomer Service, Management, and OtherIndustriesHospitality and Hotels and Motels #J-18808-Ljbffr