Job Title

Add expected salary to your profile for insightsNurse Next Door is a national home care provider that has grown exponentially over the last five years, expanding from one location in Melbourne to 67 locations around the country.A certified Great Places to Work, consistently recognised as an employer of choice, we are constantly on the lookout for the best people to join our team and help continue building our bold pink brand.We are a purpose-driven business dedicated to delivering flexible in-home care options to those in the aged care and disability sector, allowing people to live in their own home, on their own terms, for as long as they choose.With the purpose of Making Lives Better, Nurse Next Door is passionate about making a difference in the lives of the people we care for.This diverse role in our technology department could suit anybody from a technology graduate to a seasoned IT expert, who is passionate about technology, is an excellent communicator, and is an innovator and out-of-the-box thinker.When youre a part of our HeartQuarters team, your commitment to excellence and continuous improvement will contribute to the ongoing growth and success of the business. This hands-on role will be fully on-site at our Hawthorn office.If youre a passionate problem solver, find joy in embracing all things technology, and love the idea of wearing many hats, then keep readingYour Next AdventureProvide IT support and assistance to both our HeartQuarters team in Hawthorn and our 2500+ remote workers around Australia.Manage Level 1 to Level 3 tickets through our internal helpdesk system.Google Workspace account administration.Purchase, setup and configuration of end-user hardware.Manage network security through Mobile Device Management and Identity Providers.Maintenance of documentation associated with internal procedures, configurations and solutions.You will work both in a team and independently.Why well love youYou are exceptional in customer service, possess strong verbal and written communication skills to support staff and franchise partners with diverse technical abilities.Motivated and excited to take the next step in your career, demonstrating a desire to grow and progress in this role, which will expand with the growth of the company.Youre an expert on all things technology.A high attention to detail.You are passionate about making a difference, and improving the lives of the people around you.Ability to work independently and collaboratively within teams, effectively manage multiple projects and consistently meet deadlines.Solution-oriented individual who is not afraid to ask questions, embrace advice and take initiative where appropriate.Technology proficiency in tools such as Google Workspace, Google Cloud, Device Management Tools, or even coding languages would be highly favourable.You have a qualification in an ICT / Technology related field or relevant experience.Why youll love usSupportive and friendly team environment.We embrace technology and the benefits it brings at all levels of the organisation.Work with an engaged team who loves to come to work every day.An organisation that believes in celebrating every achievement.We embrace trying new things and finding a better way in all things we do.Nurse Next Doors values and ethics are more than a poster on the wall, we visibly live them every day in everything we do.How do your skills match this job?Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Do you have customer service experience?How many years'' experience do you have as an Information Technology Specialist?What''s your expected annual base salary?Everyone should be able to live at home, even if it means getting a little help. Nurse Next Door home care matches trusted, qualified, local nurses and caregivers to your needs, supporting Australians to maintain their independence in their own home, on their own terms. From assistance with daily life activities to social and community participation or home care nursing to maintain optimal health, prevent illness and increase comfort, Nurse Next Doors extraordinary family of nurses and caregivers offer a personalised tailored plan to match the unique needs of each individual. #J-18808-Ljbffr