Our Retail Operations team are on a mission to find an adaptable, motivated and performance driven NSW Region Manager. This role is responsible for driving the performance and development of our NSW Retail store network by monitoring and driving sales, people performance, stock and operating efficiencies.So, what goes in to making that happen?Maximising sales performance through exceptional customer experience by using Foot ID, CXP, and using elite product knowledgeDriving UPT, average basket, conversion and GP%/dollars through effective communication, continuous team training, and second to none customer experience expectationResolving escalated customer complaints to ensure brand reputation and customer experience is not compromisedConducting monthly meaningful catch ups with managers to review results, progress, needs and opportunitiesEffectively execute weekly planning of store visit to ensure both the management team and store supports the needs of the business regarding sales, operations and staff engagementEnsuring all stores are adhering to all company policies and proceduresMonitor stock levels to ensure they stay at healthy capacity, while working with our Planning team to report any stock level issues and possible solutionsEnsuring pricing strategy is consistent with the National Strategy and not compromising stores gross profitsConducting store audits and resolve any issues by implementing changes and actions to maximise all operations, sales, and merchandising opportunitiesEnsuring merchandising standards are in line with company direction and that marketing activities are supported and displayed correctlyConducting monthly audit checks to ensure stores are compliant with policies and procedures, particularly around cash handling, point of sale and stock handlingWorking closely with the Talent Business Partner and Store Managers to ensure all Recruitment needs are being forecasted and filled in a timely manner and in line with processCreating a learning culture to elevate staff engagement and customer experienceIdentify future leaders within your region and have a clear and effective succession planning strategy in place to develop staff and promote internal opportunitiesIn Return, We OfferA permanent full-time opportunitySalary + bonuses + company car + 17.5% annual leave loading + paid parental leaveTravelling role across our NSW store networkConvenient Marsden Park Head Office location in a new head office facility, closely connected to the M7, with ample free parking and a free onsite gymGenerous staff discount 25% off wholesale!A collaborative, supportive and high performing team cultureOpportunities to engage and give back through community and team eventsThats enough about us! Heres what wed like to see from you:Minimum 3 years experience in Retail Operations and LeadershipC class licence with the ability to travel to various Sydney locations on a weekly basis:Working knowledge of retail management best practices with a continuous improvement mindsetDemonstrated success in leading and developing large and diverse retail teamsOutstanding communication, both verbal and writtenSuperior time management skills, with a focus on managing deadlines and following up deliverablesExcellent commercial awareness and an analytical mindset to maximise opportunities and identify risks/weaknessesAbility to work collaboratively with others internally and externallyPrevious experience working with fashion or footwear would be advantageous however, not essential more importantly, you must be willing to learn and love our brand!Alignment to our values of Respect, Courtesy, Persistence, Teamwork, Preparation and Learning from FailureASICS is proud to be an Equal Employment Opportunity employer, where everyones ideas and contributions are respected. We are committed to engaging a diverse workforce, and our hiring decisions are made with the best candidate for the role at the forefront. We encourage people of all ages, abilities, and cultural backgrounds to apply to join our team. #J-18808-Ljbffr
Job Title
NSW Regional Manager - Retail Operations