Job Title

Junior Clinical Receptionist & Customer Support OfficerJoin Our Family-Owned Business and Kickstart Your Career at AUDiOHEALTH!At AUDiOHEALTH, we''re dedicated to helping people improve their lives through better hearing. As a family-owned business, we provide personalised hearing care and services to help our clients reconnect with the world around them. With clinics across Cairns, Smithfield, and Atherton, we''re looking for an enthusiastic and organised Junior Clinical Receptionist & Customer Support Officer to join our supportive team, working between our Cairns and Smithfield clinics. This is a fantastic opportunity to start your career in a friendly and caring environment where you can make a real difference.What Youll Be Doing:Welcoming Clients: Be the first point of contact, greeting clients warmly and professionally, ensuring they feel comfortable and valued.Appointment Coordination: Assist in scheduling appointments for both private and government-funded clients, ensuring smooth and efficient operations.Customer Support: Answer client inquiries, offering helpful and friendly information about our services and processes.Administrative Support: Help keep client records up-to-date and assist with various administrative tasks to ensure the clinic operates smoothly.Hearing Device Servicing: Assist with the cleaning and basic servicing of hearing devices to ensure they are ready for client use.Attention to Detail: Support the team in maintaining accurate records, appointment logs, and device servicing information, contributing to the clinics efficient running.What Were Looking For:Organisational Skills: Ability to keep things organised, handle tasks efficiently, and keep appointments and records in order.Clear Communication: Friendly, professional communication both in person and on the phone to ensure a positive client experience.Willingness to Learn: A positive attitude and eagerness to learn and grow in a customer service role within the healthcare industry.Multi-tasking Ability: Comfortable handling multiple tasks at once and adapting to a busy work environment.Team Player: Works well with others, is open to feedback, and helps create a collaborative atmosphere in the clinic.Attention to Detail: A focus on accuracy and ensuring every clients experience is smooth, from their appointment details to their hearing device care.Valid Driver''s License and Own Car: As you will be working between our Cairns and Smithfield clinics, a valid drivers license and your own car are required for this role.Why Join Us?Supportive & Family-Oriented Environment: Youll be part of a close-knit team where your contributions matter, and your development is encouraged.Opportunity to Grow: This is an excellent starting point for a career in healthcare administration and customer service.Make a Positive Impact: Youll help improve the lives of people with hearing loss, supporting them as they reconnect with the world around them.Work-Life Balance: We believe in offering a flexible and supportive workplace where you can grow both personally and professionally.If youre organised, eager to learn, and passionate about delivering great customer service, wed love to have you on our team. Apply today to start your journey at AUDiOHEALTH, where every day offers an opportunity to make a meaningful impact.Apply Now! #J-18808-Ljbffr