About the role: Reporting to the Centre Manager, this people-focused yet detail-oriented role involves leading a team of Pathology Collectors and Administrators who provide health assessments to customers undergoing medical assessments as part of their visa application process.Your key responsibilities will include:Lead a team of pathology collectors and administrators to ensure the ongoing provision of highly professional and customer focussed serviceDevelop staffing strategies and manage rostersDay-to-day engagement and relationship management of third-party providersOversee and conduct health assessments and assist the administration team as requiredTreat customers with respect and dignity, considering their cultural and spiritual beliefsEnsure compliance with clinical governance, safety, and regulatory requirementsWe are looking for:We are seeking a Team Leader with a clinical/health leadership background to join our Southport team on a permanent full-time basis. This role is ideal for Senior Pathology Collectors, Enrolled Nurses, or Registered Nurses ready to transition into leadership and handle compliance and audit responsibilities.Medical Centre Hours:Monday-Friday: 8:00am - 6:00pmOccasional Saturdays to support peak periods: 8:30am 4:30pmThe successful candidate will work on a rotating roster with other centre leaders to support the opening hours.About you:Hold a certificate III or IV in Pathology Collection OR Registered/Enrolled Nursing qualification with extensive venepuncture experienceExperienced in paediatric venepuncture is highly desirablePrior experience in leading teams with a minimum of 3 years is highly desirableExperienced working in a fast-paced healthcare environmentAble to face difficult conversations and deal promptly when issues ariseExceptional communication, interpersonal and customer service skills, with the ability to work sensitively with culturally and linguistically diverse customersBe at the heart of it with Bupa:Join us at our Gold Coast Bupa Medical Visa Assessment Centre, conveniently located near cafes, parks, and shopping. Bonus free parking onsite!Apply now and enjoy all the benefits of working with Bupa including:No late nights, overnight shifts, or working on public holidaysA supportive team where your contributions are truly valuedOpportunities to build your career with a global leader in healthcareSignificant Bupa product and services discounts, including insurance discountsPerformance incentives for permanent rolesApply now! We will start interviewing as soon as we receive your application. #J-18808-Ljbffr
Job Title
Team Leader Health Administration | Southport