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Exciting Career Opportunity: Join Catholic Early EdCare as a Family Support OfficerAre you an organised, detail-oriented individual with a passion for supporting families and a desire to grow in a professional environment? Catholic Early EdCare (CEEC), part of the Centacare network, is seeking a dedicated Family Support Officer to join our dynamic team.About UsAt Catholic Early EdCare, we are proud to provide exceptional care and education to over 11,000 children daily across South East Queensland. Our mission is to Watch Them Grow, offering families compassionate support with an emphasis on individual, creative, and respectful care.Your RoleAs a Family Support Officer, you will be an integral part of our Performance team, ensuring smooth operations through managing payments, processing invoices, overseeing debt management, and ensuring compliance with childcare subsidies and government enrolments. You''ll work with tools like Freshdesk, Xplor, and Xpay to help keep everything running efficiently. While prior experience is desirable, we are looking for motivated individuals who are eager to learn and grow within the childcare sector.Key ResponsibilitiesPayment & Invoice Management: Accurately process payments and invoices in a timely manner.Debt Management: Proactively support families with payment plans and resolve outstanding balances.Government Enrolments & Subsidies: Manage childcare subsidy applications and government enrolments seamlessly.Software Proficiency: A willingness to learn and use platforms like Freshdesk and Xplor to support day-to-day operations.What Were Looking ForWhile prior experience in administration or financial roles is beneficial, we are looking for motivated individuals who are eager to learn and grow in the childcare sector. Passion for supporting families and attention to detail are key!Strong organisational and multitasking abilities, with a keen eye for detail.Excellent communication skills, professionalism, and the ability to handle confidential information with care.Why Choose Us?Make a Real Impact: Play an important role in supporting families and children each day.Career Growth: Were committed to your growth and offer opportunities for career development through training, mentorship, and clear advancement pathways.Childcare Benefit: Enjoy an incredible 95% discount on childcare services.Leadership Days: Engage in personal development activities and connect with others through Leadership Days.Wellness Wednesdays: Participate in quarterly activities to boost morale and well-being.Team Connection: Enjoy monthly team lunches and get to know your colleagues in a relaxed setting.Birthday Perk: Celebrate your special day with an extra day off to recharge!If you''re a proactive and organised individual who is passionate about making a difference, we want to hear from you. Apply Today and become part of our mission to support families and foster a positive early education environment.Our Commitment To SafetyThe Archdiocese of Brisbane holds high standards of conduct for all employees and volunteers to maintain a safe, healthy environment for children and young people. We conduct comprehensive background checks for all individuals engaging with children or vulnerable groups.Catholic Early EdCare is an equal opportunity employer. We celebrate diversity and encourage applications from individuals of all backgrounds. #J-18808-Ljbffr