Job Title

Trade Branch Manager - Timber & Building MaterialsFull-time permanent opportunity + attractive competitive salary + super + awesome team environmentTool of Trade VehicleBe part of a 145 year old organisation that puts its people first and has their best interests at heartABOUT USThe family owned Dahlsens Group has been operating since 1877 and is one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.We offer a family-feel culture and work environment that sets us apart from any others in the industry. Were part of a 60-site national group, including Dahlsens, Cairns Hardware and Nortruss with over 1000 trusted support team professionals, trade experts, drivers, and yards people. The founders of the organisation are all about investing in their people, partners, and communities to make a positive and sustainable contribution to Australia.Our people live and breathe the Dahlsens Values daily; Take Responsibility, Grow Together, Everyone Contributes.ABOUT THE ROLEThe Trade Branch Manager will lead and manage a team of experienced office to trade staff. The Trade Branch Manager will report to the Regional Manager. You will be responsible for the day to day management of staff, the branch, relationship management with customers and ensuring we deliver superior products and services to our builders. You will ensure delivery schedules are met and exceeded daily and your customers are always kept up to date of any delays to their orders. Relationship building and keeping those relationships alive is key to this role. The key to this role is that we offer unrivalled service and products to our many customers who rely on us for quality products.The Branch Manager will report to the Regional Manager who will provide coaching, mentorship and ensure you are set for success.RESPONSIBILITIES WILL INCLUDEEnsuring branch performance, including the delivery of quality product, service, sales and exceeding profitsFocusing on efficiency and ensuring you meet customer expectationsOversee stock inventory, monthly reporting and annual forecastingPlan and prepare rosters to ensure adequate coverage and service levels during trading hoursResponsible for recruitment of all team members for the Trade BranchMeasured by DIFOT so your customers get the products they need, when they need themCreate and implement processes and strategies for improving the overall customer experienceManaging branch operations, administration and reporting requirementsPlan, develop and implement strategies to achieve budgets, targets and objectivesDrive and manage a high performing team, committed to providing outstanding customer serviceQUALIFICATIONS AND SKILLS5+ years experience in managing and leading a high performing trade storeDriver Licence - (mandatory)Driver History check report required (if successful, you must provide this - mandatory)Forklift Licence - (preferred)Strong leadership experience in managing a high profitable trade branchPrevious industry experience in manufacturing, trade retail, hardware, or a similar environment will be highly desirable although not essentialExcellent negotiation and influencing skills and be commercially astuteStrong, positive relationship building abilities with internal and external customersExcellent written and oral communication skills with high level attention to detail and accuracyDemonstrated ability to resolve issues in a positive manner through negotiation and consultation with other team members and stakeholdersTeam player build a culture and structure a true leaderSomeone who can lead, motivate and influenceHigh awareness of site safety and duty of care for your team, staff and site visitorsFinally have a hands on with a ''can do'' attitudePERKSAccess to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as; Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!Be part of something strong, we really are growing togetherYour contribution is valued and celebrated, the company culture lives thisAn impressive Be Well program supporting you and your wellbeingFree Employee Assistance Program (EAP)Education Assistance Program - your development is importantUniform provided so you can look the partStaff discounts may be available (T&C may apply)Take a day off on your birthday and still get paid for itAnd you get to work with a great bunch of people, friendly and who want to see you succeed.PLEASE NOTEThe successful applicant will be subject to a comprehensive reference and background checking prior to employment; including aPre-employment Medical Assessment &National Police & Right to WorkWe are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.Only applicants with the Right to Work in Australia will be considered for this position.If this sounds like the right job for you, and your skills and enthusiasm, click the ''Apply for this job'' now and include your Resume and Covering Letter. #J-18808-Ljbffr