Job Title

Cabin Baggage Officer and Customer Service Officer | Melbourne AirportWere Jetstar. You may know us for our famous low fares, but did you also know that weve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.Job DescriptionBe directly involved in the customer experience by delivering service to the highest standard.Fast-paced, dynamic environment which would suit highly motivated individuals with a great attitude.Permanent, part-time position based at Melbourne airport.Your opportunity to takeoffOur Airport Crew are the heartbeat of Jetstar. The friendly faces who greet customers on the ground, youll love creating memorable airport experiences. Youll be equally committed to safety, making sure things run smoothly and on time. Based at domestic and international airports throughout the Jetstar network, our Airport Crew are the guardians of compliance, looking after policies and procedures like customer service standards and check-in also Customs, Immigration and Quarantine rules.As a Customer Service Officer, youll pass on the good vibes to our customers. Youll love helping people almost as much as you love travelling and working in a team. As the first friendly face to greet our flyers, youll be making sure everyone is checked in, tackling all types of curly questions, supporting specific needs even boarding flights. And youll always bring a sense of fun and energy as customers takeoff.As a Cabin Baggage Officer, youll be a confident communicator who works with our team on the ground, making the boarding gates your new office. There to educate our customers and help them get going, youll weigh and measure luggage, and charge fees for bags on the heavy side. Youll remain calm under pressure and bring your professional A-game to all interactions.You dont need any aviation experience to apply. For us, travel and meeting new people go hand in hand so we welcome applications from all walks of life and service backgrounds.Were Looking For Someone Who IsAn engaging, energetic and professional communicator.A customer service star with 1+ years experience.At least 18 years of age.Able to work in Australia without restriction or sponsorship.Happy with shift work and flexible hours on a rotating roster.Comfortable with processing payments and using technology.Your Life At Jetstar Is Unlike Any OtherLive the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.Takeoff professionally: Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, youve got the opportunities to grow and elevate your career.Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to help their teammates soar.Get onboard with Qantas Group: Being with Jetstar means youre in with Qantas Group. Which means lots of opportunity to takeoff across different functions, locations and airlines.Theres a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.Were Jetstar. Lets takeoff together. We cant wait to hear from you.Seniority levelEntry levelEmployment typePart-timeJob functionCustomer ServiceAirlines and Aviation #J-18808-Ljbffr