Job Title

Rentokil Initial has an exciting opportunity for an organised customer service consultant person to use their well-developed administrative skills to assist the team based in our Darwin office on a full-time basis.The key responsibility of this position is to provide full administrative support including:First point of customer contact for general enquiries - via phone and websiteAnswering and directing incoming calls in a friendly and professional mannerAssisting with the compilation and generation of regular reportsProviding support to all clientsEnsure tasks are processed in an accurate and timely mannerResponsible for keeping inventory of internal and external office supplies replenishedDrawing up contracts for services offeredProcessing purchase ordersPlanning and booking technician jobs for smooth client serviceProcessing enquiries efficiently and pro-actively resolving client issuesSupporting the Customer Services, Sales and Services team and Operations Team to achieve targets and deliverablesThe ideal candidate will possess:Valid Australian working rights and residing in Australia (essential)Previous administrative experience (essential)Availability to work full-time (essential)Strong communication and Customer Service skills (written and verbal)Adhere to business proceduresAbility to effectively communicate with all levels of the business and clienteleAbility to work independently and within a team environmentTech-savvy with the ability to navigate across multiple databasesHigh attention to detail and excellent organisational skillsData entry accuracyAbility to maintain confidentialityAbility to work under pressure and multi-taskComplaint handling and conflict resolution skillsIf you are a team player with strong administration skills and are looking to make the move to a global organization with plenty of scope for growth and contribution to a multi-faceted organization, APPLY TODAY.ABOUT THE COMPANYRentokil Initial provides services that protect people and enhance lives including pest control, plants, and washroom hygiene. Two million customers rely on us to do the job, quickly and effectively, our customers range from multinationals to local restaurants, schools, and individual homeowners. #J-18808-Ljbffr