Job Title

Are you looking to work with a tight-knit professional but informal team? Do you want to work for a company that is successful and solid? If you are an experienced sales support and/or customer support officer, we need you to join our team of sales support colleagues as one of our Order Processing Officers. This is the role for you!Based in Pymble in Sydney''s northern suburbs, our business sells clever 3D software. We need someone to take the customer orders that our salespeople place and process them with our supplier portal systems to create our order flow. If you''ve done this sort of work before, you know that you need to be incredibly accurate, great under pressure when deadlines are approaching, and not fazed by technology terminology.You will need to:Provide service excellence to internal customers, including sales, account management and customer service teams.Raise purchase orders & invoices for products and services supplied using internal systems.Be responsible for the prompt and accurate processing of orders in local and overseas suppliers systems.Maintain accurate customer & transaction information in our CRM.Work closely with sales team to resolve customer queries.Reconcile our records with the partners portal and our own internal systems.To be able to do this role, you need to have:Minimum of 2 years'' experience in a commercial order entry validation process supporting sales staff.Strong reconciliation abilities to ensure consistency of information between systems.Intermediate Excel skills and not afraid to learn computerised systems.Excellent communication and interpersonal skills, both written and oral.A natural ability to be customer focused, work autonomously, be systematic and organised with an eye for detail.Demonstrate the ability to prioritise enquiries and sound problem-solving skills.A flexible and adaptable nature and be able to work well as part of a team.Apply now if you think this is you!Only applicants that are able to commit to working full-time from our Pymble office, Monday to Friday 8.30 am to 5.00 pm each day.Note that by applying to our organisation you accept that your application will be held on our systems and databases and may be used in consideration for this or any other role which we may deem you potentially suitable.Seniority levelEntry levelEmployment typeFull-timeJob functionAdministrative and Customer Service #J-18808-Ljbffr