Job Title

DescriptionYou will make an impact in the following ways:Complete repairs and maintenance of heavy diesel productsDiagnose and repair enginesDisassemble, inspect, and clean engines and/or engine componentsEngine rebuilding and reconditioningMaintain work area and tools for cleanliness and proper operationAssist with completion of required documentation, such as work completed documentation, time sheets, warranty claims, and quality forms, via handwritten forms or business system input screensEnsure adherence to all relevant Health, Safety & Environmental policies, procedures, and legislation and report any issues/incidents to their supervisorResponsibilitiesCritical Competencies:Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting, and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.Diagnostics Application - Translates customer complaints to develop troubleshooting plans; troubleshoots issues following guided workflows, procedures, and specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaints to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer), and taking measurements to efficiently and correctly diagnose and repair.Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers'' cost of ownership; performs progressive damage checks following guidelines to restore to pre-failure condition.Service Documentation - Creates and verifies customer, equipment, and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.Values differences - Recognizing the value that different perspectives and cultures bring to an organization.QualificationsAdditional InformationFull Time / 38 hours per weekOvertime as required Penalty rates paid for all work above 38 hoursAll your Safety equipment/PPE and uniforms are provided and launderedDomestic Relocation from across Australia may be offered for the right candidateLocal Valid Drivers License (Preferred)ExperienceApprentice Trained Engine Technician (Cert III)Intermediate level of workshop or field service experience requiredIntermediate level knowledge of and/or experience with engine productsHeavy Vehicle Experience preferredHR License preferredJob ServiceOrganization Cummins Inc.Role Category On-siteJob Type TechnicianReqID 2411099Relocation Package Yes #J-18808-Ljbffr