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Job Title


Support Service Operations Manager


Company : Alstef Group


Location : Brisbane, Queensland


Created : 2025-04-01


Job Type : Full Time


Job Description

3 days ago Be among the first 25 applicantsThis range is provided by Alstef Group. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$120,000.00/yr - A$150,000.00/yrAbout the RoleAlstef Australia is growing and we are seeking an experienced Support Service Operations Manager to oversee and drive our service delivery across airports and parcel and logistics sectors. This role is responsible for our financial performance, driving operational efficiency and managing key stakeholder relationships.Key ResponsibilitiesLead and manage operations to meet financial and commercial objectivesWork with Engineering & Projects teams to deliver quality outcomesGrow the field service business in Australia within the smaller Tier 2/3 sitesSupport business growth by identifying new opportunities and assisting with tendersSupport sales team in the region with the aim of finding new customers and responding to tenders for new projects or maintenance contracts in the regionEnsure compliance with ISO 9001, ISO 14000, and ISO 45000 standardsManage contracts, minor works, and maintenance operations effectivelyDrive continuous improvement initiatives for cost reduction, process optimisation, and system enhancements.About you5+ years experience as an Industrial Engineer within O&MBackground in the Baggage Handling, Automation or Aviation industryStrong financial acumen and experience managing departmental P&LExpertise in CMMS implementation (CarlSource preferred)Familiarity with Salesforce, Power BI, MS Project, Maximo, SIGPMP Certification & SAP 4/HANA knowledge is highly desirableA proactive problem solver with a strong continuous improvement mindsetExcellent relationship building and stakeholder management skillsPermanent work rights in AustraliaPlease note: Travel may be required for this position.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionStrategy/Planning, Analyst, and EngineeringIndustriesAutomation Machinery Manufacturing and Industrial Machinery Manufacturing #J-18808-Ljbffr