Job Title

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.We operate 3 business segments:Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to Xero, and our proprietary solutions, AI tools and exceptional customer service.Sleek launched in 2017 and now has around 15,000+ customers across our offices in Australia, Singapore, Hong Kong, and the UK. We have around 450 staff with an intact startup mindset.We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we have raised a total of A$50M and are on our way to become profitable at group level mid 2025.What the role involves:Leadership & StrategyLead, hire, and mentor a team of 10+ senior and junior bookkeepersDefine, implement, and manage service delivery strategies, KPIs, and SLAsDrive initiatives to improve team efficiency, accuracy, and client satisfactionCollaborate with senior leadership to align service delivery goals with overall business objectivesBookkeeping, BAS & IAS Compliance OversightOversee the end-to-end bookkeeping function, ensuring accurate and timely recording of financial dataManage and ensure the timely preparation and lodgement of Business Activity Statements (BAS) and Instalment Activity Statements (IAS) in compliance with ATO requirementsSupervise accounts payable/receivable, and any ad hoc requests from clientsImplement and maintain quality assurance processes and internal audits for compliance and accuracyLiaise with the central Payroll and Reconciliation teams that act as service providers to you and your teamClient Success & Relationship ManagementAct as an escalation point for key clients and complex issuesMonitor client feedback and proactively resolve service issuesEnsure a smooth onboarding experience and consistent service delivery for bookkeeping clientsProcess Improvement & TechnologyIdentify bottlenecks in delivery and implement scalable solutionsChampion the use of technology (e.g. Xero, Dext, A2X, Splose...) to automate and streamline processesEvaluate and implement systems to improve data accuracy and team productivityRequirements:CPA, CA, or equivalent bookkeeping/accounting qualification preferred.10+ years of experience in accounting, bookkeeping, or service delivery roles within an accounting firm, including 3+ years in a leadership positionStrong understanding of Australian SME compliance requirements.Mandatory expertise with cloud accounting platforms (Xero, QuickBooks, MYOB)Experience with integrations to accounting platforms is a plusProven ability to lead distributed teams and manage change.Exceptional communication and stakeholder management skills.Data-driven mindset and ability to turn insights into actionYou are ambitious and willing to build something exciting to change the way small business owners work with their accountants.Benefits:Take part in an exciting venture building the leading tech-enabled accounting firm in Asia-PacificBe part of a B-Corp company that lives and breathes the Sleek values (Simplicity, Loyalty, Entrepreneurship, Excellence, Kindness)$1,200/year of health & wellness allowance for your well-being30 days work-from-anywhere policy - yes working from Fiji, Bali or Thailand is a thing here!Trainings all year round and occasional travel to meet our global operations teams (Singapore, Philippines, Hong Kong, India)Seniority levelDirectorEmployment typeFull-timeJob functionAccounting/AuditingIndustries: IT Services and IT Consulting #J-18808-Ljbffr