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Job Title: Showroom Sales ConsultantReports To: Showroom ManagerDepartment: SalesLocation: BrisbaneAbout Us:At JasonL, we live by our values: Were authentically different. We get it done. We have a can-do attitude. We care. Do they resonate with you? If so, we''d love to hear from youapply today!We are one of Australias leading providers of commercial furniture, helping businesses of all sizes create productive, stylish, and functional work environments. Our purpose is to enable people to do great work.We have our presence Australia wide, including Sydney, Melbourne, Perth, Brisbane, Canberra, Adelaide and more. Our dynamic team of over 100 passionate, resourceful, and honest members collaboratively strive for excellence, not only for each other but also for our valued customers. Spanning 11 international locations and communicating in 18 languages, we embrace a multicultural working environment that enriches our collective experience.We encourage applications from diverse candidates and are committed to a fair and equitable recruitment process. If you have any questions or need help with the process, just reach out to us at hr@jasonl.com.au.About the Role:The Showroom Sales Consultant is responsible for guiding customers through the purchasing process. They provide product knowledge and assist with merchandise selection. The role aims to ensure a positive shopping experience and meet sales goals.Key Responsibilities:Showroom Tasks:Client Consultation: Engage with customers visiting the showroom, understand their office furniture needs, and provide personalised recommendations based on their requirements and budget.Product Knowledge: Develop in-depth knowledge of JasonL office furniture products and offerings, including features, benefits, and customisation options, to effectively educate and assist showroom walk-ins.Showroom Maintenance: Ensure the showroom is well-groomed, organised, and visually appealing to create an inviting and informative on-brand showroom.Team Work: Collaborate effectively with the entire JasonL sales team, project managers and operations team to ensure a seamless customer experience from showroom visits to order delivery.Account Management:CRM: Build and maintain strong relationships with clients, serving as their primary point of contact for any walk-ins.Product Education: Stay updated on industry trends and JasonL offerings to provide clients with up-to-date information and recommendations.Client Relationships: Build and maintain strong relationships with key accounts, understanding their office furniture needs.Account Growth: Identify opportunities for upselling, cross-selling, and additional services to existing and new clients.Territory Growth: Help to drive territory expansion in alignment with JasonL''s annual budget objectives and targets.Orders and Quotes: Prepare accurate quotes and process orders, ensuring a timely response rate and maintaining the CRM system.Order Management: Assist customers with revisions, follow-ups, processing orders accurately, and coordinating delivery and installation schedules.Phone Manners: Ensure all phone calls are answered without any delay to maintain a high response rate and customer experience.Key Performance Indicators (KPIs):Achieve KPIs as outlined in the Sales Reward and Territory Management Plan.Collaborate with the showroom team to track progress towards KPIs.Work towards achieving sales goals and contribute to the growth and success of the showroom territory.Other Duties The above list is not exhaustive and the role may change to meet the needs of the business.This job description serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform other job related tasks requested by management and as necessitated by the development of this role and the development of the business.Preferred Knowledge, Skills, and Competencies:Demonstrated interest in design, furniture, and commercial interiors, with a keen eye for details.Passion for sales with previous experience in a commercial environment.Ability to develop and manage client relationships, deal with complexity, and identify client needs through consultative selling.Proactive upselling and cross-selling approach.Efficiently managing sales pipelines.Prioritizing client satisfaction.Customer service focused: committed to providing exceptional customer service across all channels (written, phone, and face-to-face).Excellent communication skills: ability to communicate clearly and concisely, varying communication style depending upon the audience.Excellent attention to detail and written communication skills when engaging with both internal and external stakeholders.Time management/organization: accomplish objectives effectively within the given timeframe and to a high standard.Workplace health and safety: ensure the workspace is free of potential hazards to minimize accidents and ensure hazard reporting.Preferred Qualities and Attributes:Professional approachConfident mannerPositive attitude towards changeWillingness to learnInterest in warehousing and customer relationsCommitment to following JasonL cultureTeamwork: willingness to assist and support others and collaborate effectively with team membersPreferred Qualifications:Relevant certification/degree.Preferred Work Experience:Relevant experience in a similar role in any industry.Must-Have:Australian working rights.How to Apply?Click on Apply now and submit your resume.Please note: Only shortlisted candidates will be contacted.JasonL acknowledges the Traditional Custodians of Country. We pay our respects to them and their cultures, and Elders, past, present and future. #J-18808-Ljbffr