Job Title

We are currently seeking an Operations Controller to join us on Skybus'' exciting journey in the bus lane.As the central point of contact and coordination for day-to-day operations, our OCs support and ensure the on-time performance of all our services from the Operations Control Centre. The role is dynamic, challenging, and extremely rewarding with the satisfaction of moving people all day long.Undertaking the coordination of all bus services and team members, ensuring our customers receive the best experience each and every time. This includes ensuring our vehicle presentation is always impeccable, and the presentation of our team representing Skybus each day.Providing support and direction to the front-line staff, this role operates in normal and critical modes, so it requires someone who is adaptable, can think quickly on their feet, confidently problem solve, and work well under pressure.All of our team drive regularly to stay in touch with the business, so you will need an HR licence, WWCC & Driver Certificate (or willingness to obtain).The role will operate out of our Melbourne Airport depot. You will be required to work our night shift position which operates through a four-day rotating roster from 5pm-4am.What will our new Operations Controller look like?You will be energetic, passionate, and motivational in your demeanour.Previous experience working in the same or similar position.A people person.A confident decision maker.Have a solutions-based approach and the ability to think outside the box and problem solve.You will embrace, deliver & promote a customer-first philosophy.Calm when working under pressure.An innate ability to build strong relationships and rapport quickly and influence stakeholders.You will be incredibly organized and be able to juggle priorities (sometimes conflicting).Communication is your strength.Our values resonate with you Passion, Integrity, Respect, Authenticity, Humility.The benefits of working with usEmployment with Australasias leading mass transit bus operator focusing on a positive culture and company values.5 Weeks annual leave (as this position involves shift work).Supportive work environment and comprehensive training will be provided.Salary packaging options available.Corporate health insurance discounts with Bupa.Comprehensive Employee Assistance Program including wellbeing, financial and nutritional coaching, counselling, and legal advice. #J-18808-Ljbffr