TABtouch is embarking on a mission to revolutionise the digital entertainment industry. As we expand, were searching for new team members who possess a passion for innovation and change.Youll have the opportunity to work with cutting-edge technology and solve complex problems in a fast-paced environment. We cultivate a collaborative team structure that nurtures creativity and provides ample opportunities for learning and growth.Headquartered in Perth, we offer flexible working arrangements with employees working from all over Australia. Don''t miss out on this exciting opportunity to build a bright future for WAs digital entertainment industry.Job DescriptionThe OpportunityCasual rate: $35.98 - $38 per hour (inclusive of 25% casual loading)We are in search of a Retention Campaign Assistant for assisting the weekly customer campaign workflows across the team. You will provide broad coordination and deployment of campaigns, and support the wider administrative functions of the team to ensure campaigns are sent to customers in line with the weekly schedule and relevant deployment timings.Please note this is a casual role and you should be available for about 22.8 hours per week and open to collaborating at our head office in Osborne Park.Some of the duties include but are not limited to:Use the existing marketing tools via Optimove to maintain a weekly rhythm of building and scheduling multi-channel campaigns (SMS, Push, In-app).Replicate campaign results from Optimove and communicate success measures to the Customer Retention team for various customer campaigns.Undertake administrative tasks such as creation of customer lists, maintenance of data, updating weekly campaign schedule, sending emails for campaign approvals, etc.Seek to continually improve the efficiency and effectiveness of the role and the services managed.Assist and create innovative new ways of working in an agile environment.QualificationsAbout YouBasic understanding of marketing deployment technologies.Basic understanding of campaign performance reports.Intermediate skills within Microsoft Office Suite in particular Teams, Outlook, and Excel.Basic understanding of customer data and the various customer data fields.Basic understanding of customer preference management (opt in/out).Possession of or working towards a relevant tertiary qualification, or equivalent relevant experience (desirable).Experience or background within the wagering industry.Additional InformationWhat are you waiting for?Apply now with your CV and cover letter telling us why youre the perfect fit for this opportunity.As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance, and Australian Working Rights check.Please note this role is only open to applicants that hold Australian Working Rights, and we are unable to offer Work Sponsorship Visas.Additional benefitsHybrid and flexible work arrangements.17.5% loading on annual leave.Personal learning and development budget.Health and wellness initiatives to support you inside and out.At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant. #J-18808-Ljbffr
Job Title
Retention Campaign Assistant