Job Title

At AusNet, were the link between renewable energy sources and local communities, playing a key role in the clean energy transition and providing essential energy to every Victorian family.We have an opportunity for a Community Engagement Advisor to support engagement initiatives in our regulated electricity distribution business. In this role, youll:Support customers and communities experiencing planned and unplanned outagesEngage with our major customersHelp build our outreach program to lift community literacy and presence in the communityCollaborate with internal teams to manage issues and continuous improvementSupport incident engagement practice and our response on major incidentsIn this role, youll help strengthen AusNets reputation by engaging with our customers and communities through the provision of right-fit and timely engagement.You dont need to check every box; however, we are looking for a good combination of:Familiarity with the energy sector or electricity distribution (advantageous).Experience in customer, community, or stakeholder engagement.Proficiency working with electricity-related data systems/platforms (advantageous).Strong communication and problem-solving skills.Ability to multi-task and adapt to changing priorities.Proficiency in CRM systems, data interpretation, and stakeholder records management.We celebrate unique voices, refreshing perspectives, and diversity in our team. Engage and connect through our social club, family day, wide range of events, or by joining one of our Employee Network Groups.As an industry in transformation, were excited by the possibilities ahead.So, if youre passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward. #J-18808-Ljbffr