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Job Title


Venue Host


Company : Outlier


Location : Sydney, New South Wales


Created : 2025-04-05


Job Type : Full Time


Job Description

Mantra 2 Bond Street, Corner George and Bond Street, Sydney, New South Wales, Australia Req #4637Friday, 28 March 2025Welcome to Georgie!Nestled on George Street, Georgie is a vibrant, cheeky, and welcoming spot where great drinks, delicious food, and good banter come together. Since reopening last year after a fresh revamp, we have been creating a space where guests can relax, connect, and enjoy a little oasis in the city. Now, we are ready to take things up a notchand thats where you come in.PurposeReporting to the Venue Manager, as the Venue Host at Georgie you are the first point of contact for our guests, setting the tone for a warm and engaging experience. Youll manage reservations, greet and seat guests, and ensure service runs smoothly all while maintaining Georgies warm and inviting atmosphere. With your expertise and attention to detail, youll help create memorable experiences that keep guests coming back for more.Primary ResponsibilitiesManage reservations for our intimate space, ensuring booking, confirmation, and adjustments are handled smoothlyKeep track of the small but vibrant dining area and bar, coordinating with servers and management to maintain flowSupervise and train front of house staff, ensuring they provide warm, personalised service that matches Georgies friendly vibeAnticipate guests'' needs and preferences to enhance their experience, resolving any concerns with a proactive approachAssist with administrative tasks, including phone calls, emails, and payment processing, to ensure everything runs smoothlyThrive in a boutique setting, handling multiple tasks while keeping the atmosphere relaxed and welcomingSkills and ExperiencePrevious experience in a restaurant or bar service role, with a solid understanding of food and beverage operations in a boutique venueSelf-motivated with a genuine passion for hospitality and delivering outstanding guest experiences in an intimate settingFriendly, professional demeanour with the ability to confidently handle conflict resolution and guest complaintsExcellent time management, communication, and rapport-building skills with both internal team members and external guestsFlexibility to work across a range of shifts as requiredBenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accors industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Be part of a growing venue with a bold and exciting vision! We invite you to APPLY NOW. #J-18808-Ljbffr