Job Title

Strategic Account Manager (12 months Contract)If you want to contribute to a global success story, youll fit right in at CSC. As the worlds leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 2,500+ people around the globe.As a Strategic Account Manager, you will strengthen relationships with our C-Level, Fortune 1000, and other large corporate clients. The job involves relationship management with important CSC customers, handling client issues as they arise, and strategically partnering with our largest customers. This position requires extensive client contact including some face-to-face meetings. To be selected for this role, outstanding customer service/relationship management skills are a minimum requirement. This role would suit someone who understands the value of long-term relationships and is seeking a career working with cutting-edge technology and global internet branding.What You''ll Do For Us:Building relationships with C-Level ExecutivesManaging customer relationships and driving growth in assigned accountsMaintaining relationships, lead account planning, and opportunity identificationPlanning, facilitating, and/or conducting negotiations for assigned accountsOpportunity prioritization and overall account planning for assigned accountsRevenue and customer satisfaction on assigned accountsPlanning and executing effective sales callsDeep understanding of the customers'' business goals and objectivesWorking on client briefs, holding face-to-face client meetings, and telephone callsLiaising with CSCs marketing team to create campaigns for your industry sectorMaintaining thorough up-to-date notes, leads, quotations, and contracts through CRM systemDeveloping effective client presentationsKeeping abreast of news in industry sectorNetworking by attending industry-specific events and trade showsSharing sales, product knowledge, and ideas with other team membersThis position is not commission basedWhat technical skills, experience, and qualifications do you need?Comfort and experience working with C-level executivesIntellectual property background preferredBusiness DevelopmentAccount ManagementA history of detail-oriented multi-tasking in a deadline-driven environmentExcellent analytical and problem-solving skillsAbility to handle escalated client issuesA commitment to, and experience in, providing excellent customer serviceAbility to think strategically to meet the clients needsAn energetic and enthusiastic willingness to assist customersEffective communication and organizational skills (verbal and written)Strong business acumenAbility to collaborate effectively with colleaguesProficiency in MS Office applications requiredAbout UsCSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.We encourage candidates to apply directly to our website and not through third-party sources.Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. #J-18808-Ljbffr