Job Title

Integrated Youth Services Administrative AssistantCommunity Health & Social Care / 37 Nepean Street, SydneyDetailsDeadline to apply:April 4, 2025 / 4:00 pmHuman Resources (hr@newdawn.ca)Schedule:Permanent, Full-TimeCompensation:$45,000 annuallyNumber of openings:1About the PositionPosition DescriptionThe Administrative Assistant provides reception duties and administrative and organizational support to the IYS site supervisor, core site staff members, and other team members as assigned. The IYS Site Administrative Assistant acts as ambassador of New Dawn campus, helping to direct visitors to their destination within the campus.Duties and ResponsibilitiesEmbraces a wholistic approach to youth well-being, informed by the Pan-Canadian Guiding Principles of IYS, the social determinants of health, and the principles of equity, diversity, inclusion, reconciliation, accessibility, and anti-racism (EDIRAA).Provides reception duties, creating a warm and welcoming atmosphere for youth and caregivers.Directs clients and program participants, and notifies staff of people waiting to see them. Directs all visitors to the site to their respective destinations within the New Dawn Campus.Answers phone calls, relays messages, and refers callers, with follow-up as appropriate.Processes incoming/outgoing mail and emails.Communicates with youth, families, staff, community partners, suppliers, service personnel, etc.Maintains supply of snacks and beverages in the waiting area.Handles sensitive and challenging situations with discretion, tact, confidentiality, and a non-judgmental approach.Books and handles administrative details for clinics, events and meetings (including rooms, communications, supplies & materials, equipment, catering, etc. as required).Provides general typing and data entry (reports, minutes, notes, letters, bookkeeping, etc.)Establishes and maintains office filing system, manuals and records to ensure efficient storage and retrieval of material.Actively anticipates and troubleshoots problems.Maintains databases, and identifies and troubleshoots issues that arise.Prepares purchase requisitions, cheque requests and petty cash vouchers.Manages inventory of supplies and places orders as required.Maintains site team communications.Supports facility policies and good public relations.Arranges travel, including booking and expense recovery, as requested.Takes part in relevant committees, working groups, and IYS-NS Communities of Practice.Takes part in IYS planning, development, team-building, research, evaluation, and quality improvement initiatives.Takes part in regular performance appraisals and employer/IYS-NS training and professional development.Participate in internal team meetings as required.Look for potential improvements and help implement solutions.Maintain quality, safety and the confidentiality of employees, clients, and volunteers.Maintain professionalism, tact, diplomacy, and sensitivity so as to portray New Dawn and IYS in a positive manner, consistent with its values and vision.Update job knowledge by participating in educational opportunities, engaging in professional networks, and participating in professional organizations.Respond to the needs of others with effective communication, mutual respect, and consistent follow through to build trust and workplace relationships.Promote the mission and values of New Dawn both internally and externally.Other duties as assigned by the Director, Properties and Development.QualificationsDiploma in Office Administration or Business Administration required.Medical Terminology course considered an asset.Minimum one (1) year experience in an office setting required, two (2) preferred.Fluency in Microsoft Office Suite of applications and knowledge of general office equipment.Current and up-to-date CPR and First Aid training required.Current and up-to-date Non-Violent Crisis Intervention training; or willingness to obtain within 3 months of employment required.Brain Story training or willingness to obtain within 3 months of employment required.Mental Health First Aid training or willingness to obtain within 3 months of employment required.Compassion, empathy, diplomacy, and problem solving.Experience working with and advocating for vulnerable populations.Ability to work independently, as part of a team, and with guidance.Exceptional attention to detail and verbal and written communication skills.Ability to work effectively with others toward shared goals.Highly organized and ability to work well under pressure.Proficiency with Microsoft suite of programs and applications.High level of integrity, confidentiality, and accountability.Understands servant leadership and community-centricity.Work ConditionsTravel may be required.Manual dexterity required to use desktop computer and peripherals.Overtime may be required; working evenings/weekends as needed.Interacts with employees, management, and the public at large.Environment can be busy and/or noisy at times.About New DawnNew Dawn Enterprises Limited is a private, volunteer-directed non-profit social enterprise dedicated to community building. It seeks to identify community needs and to establish and operate ventures that speak to those needs.Incorporated in 1976, New Dawn is the oldest Community Development Corporation in Canada. Today it employs 150 people across 10 companies.All of its work is in service of building a more vibrant and self-reliant Unamaki-Cape Breton Island.About Integrated Youth ServicesIntegrated Youth Services (IYS) is a dynamic international and pan-Canadian movement that aims to transform how youth access and receive services for substance use, mental health issues, and other key challenges.Operating within a community-led, partnership-based model, Integrated Youth Services-Nova Scotia (IYS-NS) will offer young people and their caregivers a range of in-person and virtual services, programs, and supports, in one convenient location. #J-18808-Ljbffr