Skip to Main Content

Job Title


Shopper Activation Manager - On Premise


Company : Beam Suntory Inc


Location : Sydney, New South Wales


Created : 2025-04-05


Job Type : Full Time


Job Description

The Commercial team is responsible for identifying and building long-term category growth strategies along with managing the short-term 12 month go-to-market category and shopper plan within the On Premise channel. We are responsible for being customer and category experts and bringing the voice of the customer into the organization. We achieve this by building plans that realize category growth through the creation and sharing of a common understanding of shopper behaviour and insights. Our aim is to deliver Suntory Oceania (including SGS) and our on premise partners a sustainable competitive advantage in-market by establishing our people, brands and business as an insight driven, growth-oriented category and brand partner.The Activation Manager On-Premise is responsible for being the channel, customer & category expert and ensuring that our brand plans are centered around the shopper and the best way to attract and retain shoppers within the On-Premise channel.The plans developed should be in line with the brand objectives and ensuring category growth can be realized through developing our plans which are derived through the understanding of shopper (On Premise consumer) behavior and channel insights within the On Premise universe for the On-Premise channel.The Activation Manager On-Premise is an integral part of this team and is responsible for the development and execution of the Below the Line (BTL) activation plan for the On-Premise portfolio at Beam Suntory for our On-Premise customers Nationally. This role is designed to create the link between the Customer and the business to continuously identify opportunities throughout the year to realize growth for the portfolio. This is achieved through an intimate understanding of the spirits category; the On-Premise Channel, the customer landscape and how consumer behavior can be influenced in the Channel. Critical to the success of this role is the ability to partner effectively with key stakeholders such as Marketing, BTL agency, On-Premise strategy & field sales team and Suntory Global Spirits Insights team.This role will partner with The Group On Premise Manager to develop a long term vision for the ON PREMISE category and establish category growth platforms for the State Key Accounts.Role ResponsibilitiesSTRATEGY INPUTLead the On-Premise shopper activation strategy for On-Premise customers and ensure channel, customer & shopper (consumer) insights are inputted into the Activation planning processShare channel & shopper (consumer) insights, which include the motivations of the bartender, with the Marketing team, building understanding and influencing the development of Brand Plans annuallyTranslate the Demand Space strategy into engaging activation platforms for each brandCollaborate with Sales and key account managers to formulate the annual On-Premise Channel Plan which incorporates Brand Plans, Category & On-Premise segment understandingDEVELOPING SHOPPER/CATEGORY INSIGHTSIn the absence of formal and regular shopper research, gather channel, customer & shopper (consumer) insights by spending time in trade with the field sales teams, including as part of the annual planning process.KEY CUSTOMER ENGAGEMENTPartner with/in customer presentations of key campaigns, representing the brand team and be able to bring together brand objectives as well as meeting customer needs.SHOPPER ACTIVATIONDevelop & execute the annual On-Premise activity calendar for On-Premise accounts across AustraliaDevelop effective activation toolkits which meet the needs of field sales teams in executing our core drink strategiesIdentify opportunities for partnerships of key brand platforms with influential On-Premise customerCreate NPD activation plans which drive awareness of trial of innovationLEADERSHIPBe the project lead in the development and execution of key campaigns, ensuring best in class activations in On-Premise accounts across AustraliaExternally focused, successfully bring the voice of the customer into the organization to educate key stakeholders on evolving customer requirementsSTAKEHOLDER RELATIONSHIP MANAGEMENTDevelop & nurture effective relationships, collaborating with sales teams, ensuring marketing activation process is on time and relevant inputs are receivedDevelop & build effective relationships with brand teams to ensure all activations are aligned to brand plans and activation briefs.Demonstrate positive intent to problem solving issues, influencing stakeholders towards preferred solutionsQualificationsTertiary qualifications (Commerce/Business discipline preferred) requiredFMCG trade and/or Shopper Marketing management expertise (min 2yrs+) requiredProject management capability with the ability to work on multiple projects and work towards hard deadlinesAdvanced Computer Literacy in Outlook, Word, Excel & PowerPointAbility to manage multiple budgetsBriefing and judging creative development in line with shopper & brand needsAbility to influence and persuade constructivelyAbility to work cross functionally and collaborateSolid inter-personal skills and ability to work well within teamsSelf-motivated, responsive, resilient, and tenacious #J-18808-Ljbffr