Job Title

Nows the time to set your sights even higher on the future you and the future career you deserve.Your role as a Customer Service Officer puts you in the driver''s seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.Whether youre assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, youll value how it feels to make a difference in peoples lives.In this dynamic and high-impact role, youll make your mark by:Exploring customers needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branch.Keeping up with constant change. Youll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.Being the face of the branch and customer service. Become our customers go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront.Embracing an attitude of lifelong learning. Bring your brilliant mind, and well help you take your career to the next level with on-the-job training and external development opportunities.Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place while having some fun along the way!This is a permanent, full-time position located at Community Bank Wantirna.What youll bring to the roleTo succeed in this role, youll consistently deliver exceptional customer service. Wed love you to have:Experience in customer service environment and the ability to achieve targets.Strong attention to detail to ensure secure, accurate transactions with a risk mindset.Confidence to communicate with new and existing customers face to face and over the phone.Eagerness to understand and share what makes our bank different.A knack for teamwork - mateship is crucial for us to work together and achieve our goals.Experience in the banking and finance industry is a plus but certainly not essential.Think youre our newest Customer Service Officer? Apply now!As an internal candidate you are required to notify your immediate leader before applying for a new career opportunity, and will be asked to confirm this when submitting your application.If you have any concerns about this requirement or would like to discuss the position in more detail, please reach out to the contact listed below for a confidential conversation:Name: Ruth HallTitle: Senior Branch ManagerEmail: ruth.hall@bendigoadelaide.com.auPhone: 0412 555 452We believe a diverse workforce supported by an inclusive culture is central to our success, and were all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please dont hesitate to reach out if you require any adjustments to the application or interview processes. #J-18808-Ljbffr