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Commencement: Early May 2025 for 4-5 monthsHours: 0730-1530 (flexible) Monday to Friday, plus on-call rotating rosterYour New RoleSCHADS Level 3 from $37/ph + superFull time Monday to FridayParticipation in rotating on-call rosterLocal office in WallsendMobile phone and laptop providedNovated leasing optionsRegular social activities (Friday arvo drinks and 6-monthly lunches)Free EAP services provided by a local and reputable clinic.As a key player in managing rosters and workforce planning, you''ll help ensure that our team of dedicated support staff across the Hunter and Sydney regions can deliver seamless care to our vast client caseload.Joining a collaborative and supportive team of five skilled Roster Administrators, you''ll have the opportunity to make a real impact while working in a positive and inclusive team environment.Your role ensures that the right support is always available for our clients, helping them lead more independent and fulfilling lives.Oversee and coordinate rostering tasks within a small team of administratorsContinuously monitor, analyse, and escalate rostering issues, ensuring timely resolutionEnsure shift hours are allocated in full compliance with Award requirementsActively track and meet shift vacancy and rostering targets, ensuring adequate staffing levelsManage and approve timesheets, leave requests and overtime, ensuring alignment with budgetary needsAddress payroll and timesheet queries promptly, conducting thorough investigations to resolve discrepanciesCollaborate closely with key stakeholders and staff, ensuring customers receive timely and accurate supportTo thrive in this role, you will need to meet the following requirements:Strong communication skills, with the ability to manage phone-based and email interactions professionally and efficiently.Strong leadership skills with the ability to effectively manage and guide a small team towards success.Solid experience in roster management, ideally within the Community Services sector.In-depth knowledge of the SCHADS Award and practical experience in its application.A proactive problem-solving mindset and keen attention to detail.Exceptional time management and multi-tasking abilities, with the capacity to prioritise tasks in a fast-paced environment.Proficiency in rostering software, desirably Flowlogic.How to ApplyIf you''re ready to join a passionate, dedicated team and make a real difference, we''d love to hear from you! Submit your resume and cover letter today, addressing the role requirements.We are an equal opportunity employer; we celebrate diversity and therefore encourage all eligible candidates to apply!Who is Sublime Care?Founded in 2019, we started with a passionate, close-knit team driven by a single mission: to empower individuals with disabilities, helping them confidently navigate the NDIS landscape.Fast forward to today, and weve grown to a dynamic team of over 150 dedicated professionals across the Hunter and Western Sydney regions equalling more passion!Together, we proudly deliver tailored, person-centred support services to more than 500 participants across Aged Care, Disability Community Care and Accommodation, and Allied Health, making a meaningful difference every day.Our Key ValuesInclusivity: everyone is welcome and can feel safe hereImproving: we ask why and find opportunities in hurdlesEfficiency: we optimise our resources to achieve maximum productivityPassion: our team are here for the right reason and are proud of our workSublime Care is a rapidly growing organisation, passionate about empowering and supporting Participants to live their lives to the fullest. We understand that all are unique and are committed to providing unique supports.Privacy AcknowledgmentSublime Care is collecting personal information from you as part of the recruitment and selection process. Sublime Care recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. #J-18808-Ljbffr