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Job Title


Patient Services Officer


Company : GenesisCare


Location : Perth, Western Australia


Created : 2025-03-25


Job Type : Full Time


Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.Care to join the team?GenesisCare currently have TWO exciting opportunities for experienced and driven Patient Services Officers (Medical Receptionists) to join our established teams in Perth.In this patient-facing role, you will be responsible for providing administrative support to clients and staff while remaining professional, caring, and friendly in an ever-changing environment.On offer are TWO casual positions, working across either our Nedlands or Wembley clinic. This is a great opportunity for someone seeking flexibility in their work hours.More specifically, you will:Work efficiently in a fast-paced administrative role where patient focus remains the top priority.Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.Adapt to and manage an environment where there is ongoing change and competing priorities.Book and confirm patients for appointments and consultations.Billing and Receipting at time of appointment.Accurately process relevant paperwork including data entry.Ensure the smooth running of the clinic.Continuously liaise with the team to ensure efficient processes.Manage patient records and filing of patient notes.Were interested in hearing from people who:Demonstrate ability to provide excellent patient care and customer service.Have strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.Show proven experience to work successfully both independently and in a team environment.Possess knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.Have exceptional phone manner and ability to handle a high volume of patient inquiries.High attention to detail and excellent organizational skills.Are flexible with their approach to work and able to adapt in a fast-paced environment.Benefits of joining our team:Established, close-knit team, and thriving culture.Fast-paced, challenging role with one of the most influential healthcare providers.Supportive environment where you can develop with excellent management.Great work/life balance, no late shifts or weekend work.Internal and external training and development opportunities.Uniform provided following probationary period.Elevated casual rate.About GenesisCareBy joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.GenesisCare is an Equal Opportunity Employer.About UsPeople centricity is at the heart of what we do, whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of care that is patient-focused and performance-driven. We are always improving, designing new and higher standards for clinical excellence and patient satisfaction. Across our network, we employ talented and passionate health care and business professionals to ensure we deliver on our patient promise. Join us at GenesisCare. #J-18808-Ljbffr