About the Role:At Kent, we pride ourselves on moving customers the way we would want to be moved. That is why we want high calibre people who are focused on outstanding customer service, efficient and safe operations and inspiring our teams to be a part of something great.Our Yennora Branch is looking for an ambitious and motivated leader to join the team to oversee the logistics and warehousing operations. Reporting to the Branch Manager, you will be responsible for managing the day to day operations working in collaboration with multiple stakeholders, including on-road contractor crews. This role is critical in the leadership of our Yennora branch and a strong working relationship with the Branch Manager is key to its success. You will have autonomy and authority to make impactful decisions and every decision you make will be driven by safety, service and cost.Our investment in technology to drive efficiency and continuous improvement means we are committed to finding people that can manage change. A strong people manager who is process driven will also ensure we achieve our business goals for performance, productivity and profitability.Some of what you will be doing:Leading, coaching, mentoring, and managing your operational team to provide exceptional customer service and positive outcomesManaging operational service delivery issues to resolution and working with stakeholders to identify opportunities for improvementBeing solution focused, youll create action plans and gain commitment through the business to achieve outcomesControlling the activities of Operations in a cost-effective manner that has safety at the forefrontEmpowering your people to go the extra mile so that the Sydney operations become the benchmark for best practiceAbout you:Possess strong business acumen and change management skillsAbility to positively impact culture through leadershipAbility to demonstrate structured work practices and are process orientedSuccessful management of contractors and complianceCustomer focused with strong people management skillsWhat else we are looking for:Your commercial acumen means you understand whats needed to support a successful businessSound operational understanding to juggle labour, equipment, warehousing, purchasing and the forward thinking to keep on top of it allYou know and understand people and you invest in their development and trainingGood understanding of operational efficiency and cost controlBenefits:We offer a competitive salary plus super and additional incentivesOur Kent CARE Program is dedicated to staff wellbeing and mental healthNumerous employee reward platformsSalary packaging and salary sacrificingEarly wage accessCorporate discounts for utilities and health insuranceStaff discounts on storage and removals servicesNovated LeasingCompany wide recognition programWe believe in inclusiveness and workplace equalityWeve recently invested 2M into our digital technology5 star rated onboarding experience1 in 3 roles are filled internally, we love promoting from withinDiverse business areas that offer plenty of career opportunity #J-18808-Ljbffr
Job Title
Operations Manager