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Welcome to This Australian Life.From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what were all about. We want to grow with you. Achieve with you. And support you to do your best work. That''s why we''re focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We''re always looking for people who want to go further with us. People who do whats right, aim high, and work smart. Why not see where we can go?Job DescriptionWere looking for an organized and proactive individual to support our Claims Learning & Development (L&D) team. In this role, youll handle L&D operations, administration, and coordination, working independently to deliver solutions that support the growth of our Claims business. Collaborating across teams, youll help drive impactful learning initiatives while aligning with TALs values and high standards.Key ResponsibilitiesCoordinating and administering Learning and Development activities across Claims L&D teams, including training programs and the Certificate IV in Claims Life Insurance.Supporting the delivery of Claims Academy learning programs, including scheduling, communications, and escalation management.Hosting Claims Academy sessions with subject matter experts and managing logistics, facilities, and resources for training.Administering the Learning Management System (LMS), scheduling courses, and managing attendance and reporting.Providing general administrative support, including managing learner records, audits, reporting, and assisting with Claims Academy calendar and meeting management.QualificationsExperience working in an office environment, ideally within training or learning and development teams.Strong written and verbal communication skills.Ability to work in a fast-paced environment, managing competing deadlines with professionalism.Strong organizational skills, with the ability to work autonomously and as part of a team.Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) with excellent attention to detail.Youre always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.Additional InformationAt TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you dont check every box in the criteria above, we encourage you to apply today or get in touch with us here.To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice. We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, please read our Innovate Reconciliation Action Plan.We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.#LI-HybridEveryone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately. #J-18808-Ljbffr