Job Title

The February 2025 Inbound Phone Sales Professional course will teach your phone-based employees (e.g. call centre, phone sales, admin team) a set of premium call-handling sales skills and advanced behaviours needed for sales success that is proven to work for any product, service or industry.Course Information5.0 out of 5 stars average rating!Delivered virtually over 3 x 3-hour sessions (or 1 x 8 hours onsite), well teach a structured yet natural approach (no scripts!) that encourages staff to be themselves and build rapport with customers, resulting in increased sales opportunities.Course OverviewThe February 2025 Inbound Sales Phone Professional course is designed for employees of any age and experience level who receive inbound sales opportunities over the phone whether selling a product or service, upselling, cross-selling, etc.The skills we teach are applicable to all industries, products and services.Course ModulesSession One: The Psychology of SalesSession Two: How to Discover NeedsSession Three: How to CloseAt the end of the course, trainees will be provided with a certificate of achievement.Pricing: The February 2025 Inbound Phone Sales Professional course is just $548 per employee ex GST for the entire 9 hours of live, facilitated learning (3 x 3-hour sessions).Available Discounts:Save 15% when booking for three or more staff in the same transaction.ACXPA Members save 25% off all CX Skills courses.Do you have questions about this course?Contact us for customised solutions or further inquiries. #J-18808-Ljbffr