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If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSVs global family.Are you skilled at managing key accounts and driving business growth? DSV Solutions is seeking to hire a skilled and passionate Key Accounts Specialist in Sydney. In this role, you will maintain and develop key accounts, gain a deep understanding of customer operations, and deliver regular management reports to strengthen partnerships and maximize GP for DSV.Your typical day at DSV:Develop and maintain an effective customer management plan with formalized reviews and business plans.Analyse data from the WMS to generate management reports and key metrics.Compare customer profiles with KPI metrics, cost models, and provided data.Present key insights and recommendations to clients.Identify, research, and resolve customer issues in collaboration with the operations and BCM teams.Contribute to improving business offerings and enhancing customer satisfaction.Maintain and update customer work instructions and ensure all client details are current.Support managers and assist branches with local account development.Calculate business impact of profile changes and present findings to management.Liaise with branch and national management to ensure a consistent business approach.Assist with new business development projects and customer implementations.About you:Customer-first mindset and a collaborative team player with problem-solving capabilities.At least three years experience in 3PL warehousing, business development, or customer service.Proficient in WMS systems and Microsoft Office.Knowledge of warehouse and distribution pricing, cost analysis, and operational finance.Strong analytical, problem-solving, and communication skills.Why DSV?DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. Youll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and is committed to trading on natures terms.We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, well support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook, and X.At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We''re all about hiring the best talent. We want a team that''s as diverse and dynamic as our communities. #J-18808-Ljbffr