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Title: Vegetation Stakeholder and Performance ManagerLocation: Victoria, AustraliaEmployment Type: Permanent Full TimeDescription:Manage customer interactions for the Vegetation groupUtiliise your stakeholder management skillsWhen you choose AusNet, youll join genuine people working together, making Real Progress.At AusNet, we play a key role in the clean energy transition and in providing essential energy to every Victorian family.Help us lead the way, while enriching your career with real people who encourage you to bring your best and make real impact for your career, our communities, and Australias cleaner energy future.Purposeful work with genuinely good people. Thats refreshing.A great opportunity has become available for a Vegetation Stakeholder & Performance Manager to join us!This role will see you manage customer interactions for the vegetation group, while enabling positive regulatory compliance outcomes, and managing stations vegetation protection programs in delivery of the annual distribution and transmission vegetation management program obligations for AusNet.With a hybrid split (Office/WFH), this role is based in Lilydale and is part of our Vegetation Customer team within our Distribution line of business.This role will deliver real outcomes, including but not limited to:Support Vegetation Operations team & Vegetation Management Lead with relationships, communication and interaction with external parties, including ESV, EWOV, VESI, Local Government Authorities, Parks Victoria, emergency services and AusNets customers regarding vegetation management issues.Manage internal relationships, communication and interactions with internal stakeholders across the wider business.Provide support and advice to the Vegetation Manager and Operations Team with internal and external Audit Programs, ESVs Audit Program, customer issues, emergency response and HSEQ systems and issues.Manage escalated customer complaints, disputes and negotiations in accordance with company policy and applicable regulations.Manage delivery of the annual Distribution Station & Terminal Station Vegetation Protection programs, along with the pipeline of network augmentation projects arising from Field Arborist solutions.You dont need to tick every box; however, we are looking for a good combination of:Demonstrated experience in a similar role.Qualification in Arboriculture.Proven experience managing diverse internal and external stakeholder relationships.Knowledge and technical experience of electrical Transmission and Distribution networks and the utility arboriculture industry.Detailed knowledge of applicable regulations and business requirements in the areas of vegetation and easement management.Strong written and verbal communication skills.Ability to build effective business relationships.High attention to detail and ability to work to deadlines.A real place to belong.We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.We believe in more than just competitive pay. Heres what sets us apart:Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, well work with you to help balance work and life.Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.Perks: we offer all the other perks youve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.As an industry in transformation, were excited by the possibilities ahead.So, if youre passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward! #J-18808-Ljbffr