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Job Category: Administration, Community Services & Development - Aged & Disability Support, Customer ServiceOur purpose is to enrich the lives of people living independently in their own homes through connection to services and community.About ECHOECHO Community Services is a not-for-profit organisation providing care to the elderly to help them live in their own home with dignity while still maintaining their independence.We provide in-home services 7 days per week for Home Care Package clients and 5 days per week for CHSP clients.Our goal is to provide services at the same time, on the same day and with the same team of Support Workers which means that you know the people who are coming and the time they will arrive. Having the same support workers providing services, in particular, medication prompts and personal care, maintains the persons dignity and well-being. You know and can trust the people attending. There is continuity of care for people who receive our services.Job DescriptionWe are looking for a Receptionist to join our busy team in Bayswater on a full time basis. You will be working closely with the Finance Manager to perform a range of tasks including:Answering and managing switchboard phone calls and enquiriesProcessing incoming and outgoing mail and couriers as required.Greeting clients and welcoming them into our centre.Liaising with the accounts team on the status of purchasing supplies.Placing purchase orders for office and other supplies as well as verifying incoming purchase orders and inventory.Working with our customer management database.Carrying out additional administration and ad-hoc duties that may be assigned in the future.Desired Skills and ExperienceRequirements:Qualifications & Experience:Previous experience in an administration or reception role.Qualification in business administration, customer services or a related field.Experience in front-facing administration/reception in a fast-paced, dynamic environment.Intermediate to advanced computer skills including Microsoft Office suite.Above average numerical skills.Above average written and verbal communication skills.Other:National Police clearance or willing to obtain one.Demonstrated ability to relate to clients with empathy, understanding and respect.Above average interpersonal and customer service skills.Proactive, flexible and agile, managing time effectively and setting priorities under pressure.Experience in aged care is desirable.Apply NowApplicants are encouraged to send their CV with a cover letter. The cover letter should be a maximum of one (1) page, using bullet points to briefly outline relevant skills/experience in the requirements outlined above.Please use the "Apply" button to submit your application, ensuring your current resume is included. #J-18808-Ljbffr