Job Title

Sales Advisor- FT (Floor Manager Expression of Interest)Full-timeAre you passionate about the fashion industry and eager to kickstart your career? Were looking for enthusiastic individuals to join our team!If you are successful in being selected for this role, you will be offered a contract as a Sales Advisor and enrolled in a training program designed to prepare you for a Floor Manager role. This program offers you a unique opportunity to gain hands-on experience from industry experts and develop essential leadership skills in a vibrant retail environment.Please note that progression to a Floor Manager role is based on role vacancy and your suitability at the end of the program.You should also be open to working across all three of our Melbourne stores, with a willingness to travel as needed based on business requirements.What you will learn:Comprehensive Training and Development ProgramStore OperationsBusiness AcumenPeople Management and LeadershipAs the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You''ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you''ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you''ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, youll create moments that matter.While previous experience in customer service and familiarity with fabrics are nice to have, they''re not mandatory.Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.Proactive; you use your initiative to provide customers with a memorable shopping experience.Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed.You listen to and show interest in others ideas and opinions.Youre honest and genuine in your approach.You are interested in fashion and trends.You are communicative, positive, and open-minded.Youre willing to learn and adapt.Youre collaborative, inclusive, and supportive of others.This is a full-time position with a contract of 38 hours a week.We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program HIP.In addition to this, store-based colleagues also receive:Medical and Dental BenefitsInclusion & DiversityAt H&M Group, were determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience, and ideas. #J-18808-Ljbffr