Job Title

Team Leader (Cruiseabout) - Sydney Northern Suburbs, NSWJob no: 525680Brand: CruiseaboutWork type: Full timeLocation: New South WalesCategories: Leisure Travel & Retail, LeadershipKey Responsibilities:Quoting, booking and invoicing cruise bookings and packagesEnsure that KPIs are met, meeting and exceeding monthly sales targetsSupport and handle walk-in, email & telephone enquiries efficiently and accuratelyMaximise sales opportunities by upselling & cross-sellingMonitor and action all relevant mailboxes dailyMaintain accurate and comprehensive product information in order to deliver and generate salesWho are you?Proven experience working in a customer service environment and working towards sales targetsMinimum 2 years retail or wholesale experience in the Cruise or Travel IndustryGDS experienceExceptional focus on details, adept problem-solving skills, and thrive under pressureAmbitious, highly motivated, and proficient in organizing tasks efficientlySet Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored Familiarisation Cruises to explore new destinations and cruise products worldwide.Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities.Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australias leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.Mental Health: Support and Employee Assistance Program for staff and family.Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.Sustainability at the Helm: As stewards of the seas, were committed to sustainable practices that protect the environment for the future of cruising and tourism.** Please advise your leader before applying ** #J-18808-Ljbffr